Novotel Zürich Airport Messe Map, Address, Transportation & Nearest Stations and Airport

Very good hotel Location Environment Services Dining is particularly good. And helped me find my lost phone, thanks. Will stay at this hotel next time

Because it is a suite, the area of the hotel is the largest among all the rooms in Switzerland for 8 days. I live in the suite 4e in the residential area. It is very quiet and clean. The room hardware is very particular and the details are good. Very close to Lake Zurich, 3 minutes walk to the lake. Toiletries are L’Occitane single, non-alcoholic beverages in the mini bar are free, and breakfast is the most abundant in the Swiss itinerary, but from a Chinese perspective, there are still very few varieties. The surrounding area is not far from the tram and railway station, it is convenient to travel, there are many places to eat around, there is no shopping and small supermarket. The service is very caring, the waiter will chat with you, ask what you need, and explain very carefully. The kettle needs to be requested by the front desk, the toilet and shower space in the room is relatively small, the room is a bit old, it is well maintained, and most people can accept it.

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

Really original, loved the modern classic deco, the restaurant at the top, and the views. The suite lacks a desk, with plugs to charge devices in the living room. Very attentive hallporters and front desk. The location is perfect and it gives you a sense of being at your own apartment in Zurich in front of the lake. Delicious chocolate on arrival as a perfect swiss welcome. The beds and pillows are super comfortable. Thank you !

There is a distance from the train station, the box is exhausted, the downstairs luxury street, like to buy and buy can live for two more days, there are restaurants around, the service is very good, we check out the luggage, a black little brother to see After the initiative, ask us if we want to help, nice

This is a very delicate and delicate hotel in all aspects. The waiters in each position are polite and standardized. The variety is good and the quality is excellent. The hall is located on the second floor facing the main landscape of the Lima River. It is very good. The hotel is in a good location. Going to Zurich will still choose the Storchen Hotel

I haven't written a comment n times, but for everyone's convenience in finding a hotel, it's still a bit bloody! The location of the hotel is 100 meters from the train station, the city center, the room can accommodate three families, the second floor attic also has a top floor terrace, the room has more than 100 square meters, a separate kitchen, two toilets, and a jacuzzi. Zurich can hardly imagine such a value-for-money apartment (the average hotel room area in Zurich is 14-15 square meters). After setting, pay attention to receiving emails. It is a large apartment. There is no sign at the door. You can enter the apartment by entering the password given in the email. Floor and room! If you are traveling with a group of friends or family, highly recommended

The service is very good, knowing our honeymoon, setting up the room and checking in early. Hotel facilities are good, staff quality is very high, very kind.

H+ is a comfortable, modern, well designed hotel with what you basically need and expect. Staff is professional, friendly and helpful. The location is acceptable, not in city centre, therefore less costly compared to quality. Trams downtown are right outside. Overall we are satisfied. What we liked; • Nice comfortable, clean room with OK space (glad we chose the king size) • Nice bathroom with standard amenities • Very quiet with windows closed, You hear trams and traffic if you open towards street • Very good breakfast with excellent swiss products • OK if basic evening bar/snack service What we liked less; • Somewhat cumbersome wifi access (although it worked) • A broken toilet seat that pinched the behind (!) it was not fixed during our stay because we only compalined the last day; strange we had to report this ourselves, • A poor old TV/cable, where several channels like CNN mostly did not show or pixelized Other to note: • No fridge in room • Sunday there was a big local soccer match in the stadium across the street. Tram service was disrupted for over two hours around end of match. Hotel could have informed guests, we wasted much time and then more time + money on a cab • A sauna/wellness area is available, we did not try it. All in all we liked the arrival, welcome and first days better than the last ones.

My work brings me to Zürich many times each year, often several times each month. And my company usually books us at this property. I’ve probably spent more than 50 nights at this Marriott property over the last several years. I used to enjoy my stays here, but the hotel seems to be getting worn down, and is now overrun with cruise and bus tour customers, which can often overwhelm the staff. and leave the rest of their guests with lengthy waits for assistance. Normally, Renaissance properties are among my favorite Marriott brands, and one of my “go-to” hotels when traveling for pleasure, but this hotel has seen better days. The rooms are spartan and dull, the decor is dated, and they REALLY need to upgrade their bedding and mattresses. As a Lifetime BonVoy Platinum Elite member, I am entitled to Club lounge access, free breakfast, and room upgrades, among other perks. Their new SkyLounge is an improvement, but isn’t very inviting and their beverage/snack options need improvement. The breakfast buffet is more what you’d expect to find at a budget-brand hotel, with uninspired food, bad coffee and overall pretty tasteless. Thankfully it’s free, as I wouldn’t pay for it (and the isolated location doesn’t provide many alternatives). The staff try their best to be polite, but are often overwhelmed and exhausted by the tour groups. And they can be a bit surly at times. If you have a choice, stay elsewhere. You can get much better accommodations/service for the price.