A magical beginning for a wonderful hotel!
We recently stayed at the Monstera hotel in Phu Quoc and want to share our warmest impressions!
The hotel just opened, and you can already see the love that went into creating it. It's incredibly clean, cozy, and every detail has been thoughtfully considered. But the main treasure of Monstera is its staff! Every employee greets guests with a sincere, sunny smile, is always ready to help, and creates a truly homely atmosphere.
And the coffee is a separate delight! Yes, the coffee shop is still in the launch phase, but the coffee they're already making, especially with coconut milk – it's out of this world! We haven't tasted such delicious coffee in a long time.
It's located a bit away from all the noisy spots, but for us, as a family with children, this was very convenient; it's quiet and peaceful at night.
We wholeheartedly wish Monstera hotel prosperity, a swift completion of all initial processes, and most importantly, the kindest, most understanding, and positive guests! May everyone who comes here appreciate the wonderful atmosphere you create. You've done an amazing job! If we're ever in Phu Quoc again, we'll definitely be back!
With best wishes,
Your guests
- Anastasiia Mo
When I checked in, the staff seemed unable to find my reservation details and asked me which agent I booked through. It felt like they had no record of my booking. It took almost 20 minutes, and then the staff took me to another building to check in (it was across the street from the original place). The room was completely different from the photos of the room I originally booked. I found it a bit strange, but since it was still a twin room and just across from the original location, I didn't pursue it further. Overall, it was acceptable. The location is very close to Grand World, which made shopping and dining very convenient.
- JMP2014