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Shopping Gemini
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Recommended Hotels similar to Saigon

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01
2-1 Kenting Road (Kending Lu), Pingtung, China |luxury hotel |Resorts
| From EUR 272
4.4/5
Excellent
"Excellent service"
15 Reviews
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01
Howard Villa Hotel Exterior
Howard Villa Hotel Exterior
Howard Villa Rooms
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Hotel Location
2-1 Kenting Road (Kending Lu), Pingtung, China |
88.81KM from city center
Reviews From Real Travelers
The hotel is on the 1st floor of Fuhua, and it is not an independent villa, but it does have a swimming pool. Very clean and friendly service staff is also great. There is always a free snack coffee drink in the lounge next to it. Give a feeding deer carrot every day, free access to fitness facilities, water world and more. All in all, plus a large pool, you can soak in a day. Crossing the road is Xiaowan Beach. A few minutes walk to Kenting Main Street. The only fly in the ointment, the room is not too bright, the socket is very small.
- Athena
Although the facilities of the Villa are relatively old, the environment is clean and there is no old musty smell. It is very suitable for bringing your baby. There are independent beaches, sika deer feeding, indoor and outdoor swimming pools, and you can play all day in the hotel There are also free one-day tours or transfers for Villa customers, and those who do not drive can also enjoy Kenting. Free dim sum is provided, and you can choose a variety of dining methods (buffet breakfast, Chinese or Western breakfast, lunch) Overall very satisfied
- KIKITSOU
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02
No.51-1, Chikan Rd., Hengchun Township, Pingtung County 946, Taiwan (R.O.C.), Pingtung, China |Resorts
| From EUR 195
4.1/5
Very Good
8 Reviews
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02
Kenting Calla Lily Villa Hotel Exterior
Kenting Calla Lily Villa Hotel Exterior
Kenting Calla Lily Villa Rooms
View All 42 Photos
Hotel Location
No.51-1, Chikan Rd., Hengchun Township, Pingtung County 946, Taiwan (R.O.C.), Pingtung, China |
81.58KM from city center
Reviews From Real Travelers
Suitable for taking children to play in the water!
- David0633
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03
No.101 Gongyuan Road, Pingtung, China |luxury hotel |Family-friendly
| From EUR 168
4.7/5
Outstanding
"Friendly owner""Great stay!"
72 Reviews
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03
Gloria Manor Hotel Exterior
Gloria Manor Hotel Exterior
Gloria Manor Rooms
View All 118 Photos
Hotel Location
No.101 Gongyuan Road, Pingtung, China |
87.3KM from city center
Reviews From Real Travelers
After lunch in Kenting on the first day, there is no other itinerary. I want to go to the hotel early to wait for check-in, and take a walk around the surroundings. After arriving, the guard confirmed our check-in information and guided us to park. There were service staff waiting at the door to receive us. After we checked in at the lobby, we thought we would have to wait a little longer (check-in time is four o'clock, and we arrived after two o'clock) Unexpectedly, the service staff came to explain that free items can be used in the room and that breakfast can be seated after reporting the room number. Then they said that the room card has been inserted for us to turn on the lights and air conditioning in the room (I felt very considerate at the moment) I was lucky enough to check in early and go swimming in the swimming pool. There are lifeguards and there are bath towels available by the pool (which can be taken back to the room) When I first booked the room, I was looking forward to the swimming pool being large and deep enough for serious swimming, and the usage time is sufficient (7:00-18:00, cleaning 12:00-13:00 in between) Too early or too late will make it too windy and cold, making it unsuitable for swimming. It’s really relaxing to watch the blue sky, white clouds and sunset while swimming, as well as the beautiful Dajianshan Mountain. The only thing is that the outdoor swimming pool has a lot of leaves, and I’m afraid of birds pooping down when I’m lying on my back🤣🤣 The room also has a bathtub. If you don't want to swim, you can take a bath. The room is not very new, but it can be seen that it is cleaned with care. The room is quiet and not noisy. The bed and pillows are a bit soft (it would be even better if there is a pillow service) Breakfast is served a la carte. After you sit down, you will be served the juice of the day and then choose the meal you want. There is also pre-meal bread available. The meals are all delicious. Even if it is not a buffet, you can still feel full! It is recommended to stay in Kenting where accommodation is very expensive. Friends who want to relax and have a little more budget can choose to stay here. This time I booked a room on trip.com. Next time I want to book a room directly on the official website for the one-night-and-two-food plan. I think it’s a good deal.
- Guest User
Overall, it's a very comfortable hotel. The rooms are clean and have a lot of white space, which is suitable for those who don't like noisy rooms. However, if a bathtub is used in the bathroom, there will be water accumulation. There are no sunshade facilities next to the swimming pool. In Kenting, this seems to be unreasonable. Parents accompanying their children have no choice but to hold umbrellas to protect themselves from the sun.
- Sherby
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04
451 Kending Road (Kending Lu), Pingtung, China |luxury hotel |Family-friendly
| From EUR 126
4.5/5
Excellent
"Delicious breakfast""Great beach"
152 Reviews
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04
Chateau Beach Resort Hotel Exterior
Chateau Beach Resort Hotel Exterior
Chateau Beach Resort Rooms
View All 202 Photos
Hotel Location
451 Kending Road (Kending Lu), Pingtung, China |
87.57KM from city center
Reviews From Real Travelers
Beautiful location at the beach. The facilities are really good with different types of pools and a fitness center just next to the main pool. Possible to play volleyball both in the water in one of the pools and on the beach. Also possible to play “water-basketball” in one of the pools. Many activities every day such as bodyboarding (100 TWD) SUP (free) and Archery (free). Location is awesome with a huge private beach. Big playrooms for kids. Breakfast buffet was also really good. If you book the family room we would suggest 1102. Corner room next to the pool with big porch. If you book the double room, the one with porch is a good option for afternoon hang outs. Only negative I can say about the hotel is that they didn’t have WiFi in the fitness center. (But in almost all other places)
- Guest User
Nice hotel to stay, with lots of amenities for kids to enjoy. Convenient location to all nearby attraction. Staff are friendly and very accommodating. Although there are some improvements that can be done especially on the dinner and breakfast buffet menu. But overall, stay was comfortable.
- Reynaldo Travels
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05
188 Zhongzheng Road (Zhongzheng Lu) , Guangxing Village
| From EUR 258
3/5
0 Reviews
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05
Dalukuan Hotel & SPA Hotel Exterior
Dalukuan Hotel & SPA Rooms
Dalukuan Hotel & SPA Rooms
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Hotel Location
188 Zhongzheng Road (Zhongzheng Lu) , Guangxing Village |
15.69KM from city center
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06
60 Zhukeng Alley, Zhukeng Village, Pingtung, China |Family-friendly
| From EUR 137
4.6/5
Outstanding
"Great stay!""Friendly owner"
150 Reviews
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06
H Resort Hotel Exterior
H Resort Hotel Exterior
H Resort Rooms
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Hotel Location
60 Zhukeng Alley, Zhukeng Village, Pingtung, China |
61.54KM from city center
Reviews From Real Travelers
The views from the sea view terrace rooms are great in the morning and at dusk! The hotel service staff are very friendly, courteous and cordial. I am very satisfied with the room as a whole including the view. The only thing is 1. There is no socket for the large mirror when drying hair, and there is no mirror in the bathroom. 2. It is recommended to add a desk mirror to facilitate makeup application. Breakfast is a buffet with a wide variety of food and good taste, which is pretty good. There are also free drinks and snacks from 8:30-9:30 pm, so you can enjoy the peaceful night view while eating! I didn't bring a swimsuit to swim this time because I didn't have enough time. I will come back next time to enjoy the swimming pool. Next time I come to Pingtung Donggang, I will definitely stay here again.
- QBC
The hotel facilities are great! ! Will stay here if I have a chance! The balcony view is really great ~ there are quite a lot of choices for breakfast, the service is very good, the swimming pool is also very good, it is a good place to watch the sunset
- Guest User
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07
6 Kending Road (Kending Lu), Pingtung, China |luxury hotel |Family-friendly
| From EUR 118
4.6/5
Outstanding
"Delicious breakfast""Great for kids"
317 Reviews
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07
Caeser Park Hotel Kenting Hotel Exterior
Caeser Park Hotel Kenting Hotel Exterior
Caeser Park Hotel Kenting Rooms
View All 131 Photos
Hotel Location
6 Kending Road (Kending Lu), Pingtung, China |
88.63KM from city center
Reviews From Real Travelers
Enjoyed a nice 3 day stay here. The hotel is conveniently located next to the beach. To get to the beach you can either cross a busy road, or take a special path directly from the hotel (going below street level). The hotel is getting a bit old, so I would certainly not call it modern. However, I do not think you have that many options in and around Kenting. For a short stay it's more than adequate as the focus will be on the beach and the swimming pool. Pretty awesome place for kids and the service from personnel is truly exquisite. Wouldn't hesitate to come back, the next time I am visiting Kenting.
- Guest User
awesome experience in this hotel. The service, decoration, food is great. The environment is neat and clean. Near Ken Ding night market. Wonderful trip!
- 海島老船長
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08
Kenting Road 2, Pingtung, China |luxury hotel |Family-friendly
| From EUR 89
4.4/5
Excellent
"Large rooms""Great swimming pool"
345 Reviews
TOP
08
Howard Beach Resort Kenting Hotel Exterior
Howard Beach Resort Kenting Hotel Exterior
Howard Beach Resort Kenting Rooms
View All 183 Photos
Hotel Location
Kenting Road 2, Pingtung, China |
88.71KM from city center
Reviews From Real Travelers
They had many activities such as a water park in the resort, and have a little place with deers for us to feed. The buffet breakfast also have a wide range of food. So do factor in some time for these amenities!
- Jia Feng
Hotel just beside the Shopping Mall, hotel also provides a kids playing area. Good for family, and have a private beach . Great place for relaxing.
- Ke Love Tim
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TOP
09
No. 12, Lane 36, Houbihu Road, Pingtung, China |Family-friendly
| From EUR 153
4.6/5
Outstanding
"Friendly owner""Great stay!"
21 Reviews
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09
Volando Tempus Resort Kenting Hotel Exterior
Volando Tempus Resort Kenting Hotel Exterior
Volando Tempus Resort Kenting Rooms
View All 103 Photos
Hotel Location
No. 12, Lane 36, Houbihu Road, Pingtung, China |
86.58KM from city center
Reviews From Real Travelers
The supper and breakfast are delicious. Generally speaking, they are very good. The quality of sleep is particularly good. I really need to improve after eating dinner twice in a row. The beef is very old and the attitude of the service staff is good.
- Guest User
The landscape and environment are excellent
- Guest User
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10
330 Nanwan Road (Nanwan Lu), Pingtung, China |luxury hotel |Family-friendly
| From EUR 95
4.7/5
Outstanding
"Friendly owner""Great rooms"
75 Reviews
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10
Amanda Hotel Hotel Exterior
Amanda Hotel Rooms
Amanda Hotel Rooms
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Hotel Location
330 Nanwan Road (Nanwan Lu), Pingtung, China |
84.39KM from city center
Reviews From Real Travelers
We stayed at Amanda for 2 nights with one of our friend couple. First night, we stayed at the ”Rose City 2 Bedroom Suite” which was exactly like its description - 2 bedroom and one bathroom with two doors which was great. We really enjoyed the first night. The location is great - very close to the night market and all our outdoor activities. Second night, we reserved the ”Ancient Jade Villa” with a private swimming pool. We have traveled enough to know that sometimes pictures posted are outdated so we called the hotel in advance to make sure that it met our needs BEFORE booking. We needed two bedrooms and wanted to book the villa with the private giant swimming pool as it was portrayed on trip.com. We were told that it has two bedrooms - which unfortunately was not true. The swimming pool was not like the one posted on trip.com (they have updated the pictures now) When we told the staff that this was not the room we booked, they said that it was ”renovated” and that the pool was exactly like the picture. The picture of the pool was an almost full size pool that was rectangle and the room we received was a triangular jacuzzi sized pool in the corner (?????) *** I think the most unfortunate part of this incident was that the staffs were treating us as if we are stupid and kept insisting that the room we received was exactly the room on the picture.. (The two pool pictures are below) Thankfully, I'm guessing it is the manager but he handled the situation quite professionally and was able to accomodate us into two separate hotel rooms quite quickly. A frustrating situation was resolved very quickly with care and we really appreciated it. One other thing I'd like to mention is the breakfast restaurant staff's behaviours. - Some of the food were out so we asked if it would be refilled, one of the waitress replied to us that it will be. After 20 minutes of waiting later, we asked another waiter and he said it will NOT be refilled. But about 3 minutes later, it was refilled??? - We asked for some ice, and the waitress said ”Actually, you cannot actually ask for ice” ????? Some other minor issues were: - unstable electricity in the rooms (the electricity plugs kept turning off for some reason) - the lighting in the rooms were way too dark considering that the rooms didn't get too much natural light (to the point where putting on makeup was almost impossible) - the air condition system was unstable (it was either too cold or too hot) - the door handles were either broken or the screws were coming off and there were too many light switches that did not work or were confusing(?)
- 김규리 Curie
I really like the style of the hotel. It feels like a Moroccan palace. The rooms are large and each room has a private space. It’s very cool to wear the clothes rented from the hotel for a group of photos! Breakfast is very rich! The dining environment is also very good! like!
- Guest User
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5 star

4.3/5Excellent47 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.91km from city center
The service and hotel was wonderful. The hotel staff went out of the way to ensure we got the best service, especially the guy name Huyen at the concierge. It was my birthday and they surprised me with a cake which was very nice. Overall, I highly recommend this hotel. Although it is costly per night, their service is worth every cent spent.
SOLD OUT
4.6/5Outstanding232 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.83km from city center
We were pleasantly surprised by this hotel. Two bedroom, two bathroom, large kitchen with a washing machine, and good view. Breakfast was great and there is also a bar and pool. Convenient that it has a small mall attached. Easy to get groceries, a coffee, or a massage. It was worth the money as a family of 3.
From€81
4.8/5Outstanding118 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.26km from city center
Jade Orental was our first stop in Hanoi after an 18 hour trip from the US. We were a group of 17 people. The General Manger Mr. Do and his staff welcomed us very well on arrival with a efficient check in process. The hotel is located in a great area (we were walking around after midnight and felt safe). Breakfast spread was excellent and food tasty with lots of variety, customer service was very good, rooms were well appointed and bed very comfortable. Felt at home and very welcomed. Would definitely go back there again. Thanks to everyone for making our stay there great.
From€79
4.5/5Excellent65 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.32km from city center
Impressive entrance with a short walk to anything you might want/need in Hanoi. Check-in was a breeze when we arrived mid-afternoon. The lobby on Level 1 and restaurant on level 2 are opulent and well-served with competent and English fluent staff. The room I had was well presented, very clean and well-serviced. Great pillows!! Small, but functional bathroom with a great two-way shower. Money can be exchanged at reception at around market rate. The breakfast on level 2 has something for everyone. Vietnamese, western and excellent pastries. Fresh fruit and a great noodle bar. The wait staff and chefs are expert and can create pretty much anything on request. The room service menu is spartan but reasonably priced and well presented and delivered hot. Pasta, pizza, burgers and (of course) Pho. For those not familiar with Vietnamese coffee, fasten your seatbelt before trying. This beverage will wake the deepest sleeper in seconds. Concierge services are effective and non-intrusive. There is a mini-supermarket about 100 metres from the front door where you can find that razor you forgot amongst other necessities. This hotel is brilliantly located near the lake, which is a great location for a stroll. Within a five minute walk you can find pretty much anything that you can think of. There is a roof top bar and pool on level 10 and, to be honest, this was a little disappointing. The pool works, but the surrounds are a little tired and could do with an upgrade. Not a showstopper by any means. The lifts work, the electricity is 100% available and the wifi is fast and consistent. The laundry service is fast and reasonably priced. If you want to outsource laundry, there are several services available close by for USD$1.50 per kilo. My team of 3 stayed here for 12 days and very much enjoyed the facilities and hospitality. I would stay here again any day of the week!!
From€85
4.4/5Excellent266 Reviews
Hanoi|4.18km from city center
Excellent reception and concierge. My last day is morning flight at 7am. My taxi is delayed and he helped me to confirm friendly. It's friendly and great service hotel. Highly recommended to stay while in Hanoi.
From€57

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Business travel

4.3/5Excellent214 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.72km from city center
This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.
From€36
4.7/5Outstanding167 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.51km from city center
Stayed here for a bussines trip but still, I got the chance to really enjoy my stay. The hotel is like brand new and is located at a perfect spot where I could explore all of the Old Quarter. And the staffs were amazing too, especially Stella. She helped us a lot, took lots of her time try to answered all of my silly questions, and made my boring breakfast more enjoyable. Just can't thank her enough. Overall, this hotel is where you should stay if you want to feel what it's like being in the heart of the Old Quarter. I will comeback soon.
From€47
4.3/5Excellent197 Reviews
Temple of Literature Hanoi|2.46km from city center
The hotel sorrounding not as per expectation . Far from old quater . Near to motorcycle workshop . Nighttime quite . Hotel ok to buainess teavellers.
From€61
4.6/5Outstanding156 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.39km from city center
Great hotel! Good location, great and clean rooms and the pool/jacuzzi/sauna area is great. Good breakfast buffet. However, the best part of the hotel is the staff! Very friendly, helpful and accommodating. I stayed here multiple times during the trip in Vietnam, they allowed us to store the luggage we didn’t need every time until we came back as well assisting and being very friendly with anything else we needed assistance with.
From€67
4.5/5Excellent70 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.72km from city center
the best hotel for appreciating Hanoi’s war history. there was a war bunker tour included with the stay. services were excellent rooms were comfortable. a classic. shall return
From€267

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Breakfast

4.4/5Excellent147 Reviews
Hanoi|5.76km from city center
We moved to this hotel after a less than great night at a nearby hotel. The location is ideal if you want to be near the lake or have business with an embassy. The lake is a 30 second walk, the embassies 10 minutes or so. There is a large grocery story (VinMart) a short walk away. The room has a large sitting area, work desk, full kitchen with a household-size refrigerator/freezer, and the bed is very comfortable as are the pillows. The bed area can be sectioned off by closing a floor-to-ceiling curtain between it and the lounge area -- convenient when your travel companion wants to get up early to work (and turn on all the lights). The bathroom includes a full-size tub and a Japanese toilet (i.e., heated seat and built in bidet with multiple options). We were there in the midst of the pandemic so occupancy was low. Rather than a breakfast buffet they provided us with a menu that included a very large selection of items ranging from Western standards to Vietnamese standards. You won't go hungry from lack of options. Evenings in the rooftop restaurant includes groups of local youth taking selfies of themselves in the 'fancy' surroundings. Worth an evening drink for the beautiful lake view as well as the people watching. Staff were great, food was very good and prices in the mini bar were entirely reasonable. Coffee, tea, drinking water and a FULL breakfast are included. If this location fits your needs when visiting Hanoi, I cannot recommend it more highly.
From€23
4.7/5Outstanding71 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.69km from city center
Our group of 6 stayed 3 nights at peridot. We had some hiccups which was of no fault by the hotel..( like losing one luggage from our group from our cruise, and tour operator etc). The hotel went above and beyond to help us resolve our problems. Special thanks to Plum, who was so nice and friendly and was so professional and efficient to resolve issues for us. Hotel has plenty of restaurants and street food everywhere and is very near the lake. Beautiful pool and sky bar too.Everyone was very friendly and helpful, from the bellboys to the front desk staff. They even gifted my mom who has a bad knee a herbal compress from the spa. Small details and kind gestures made our stay here so special. 5 stars to the peridot team!
From€129
4.5/5Excellent467 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.68km from city center
Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.
From€27
4.8/5Outstanding49 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.71km from city center
There are a total of forty-seven hotel rooms. Designer Bill Bensley has integrated opera elements into every detail of the hotel. The corner of the performance area on the first floor separates the open bar from the stage, and the backstage is an all-day restaurant. The dazzling grid ceiling and opera stage scenery, rehearsal stage, dressing room, retro dresses, and dozens of old objects from the French colonial period are all available. Each floor has its own theme of artists, designers, musicians, etc., and even each room has masters of corresponding themes and dramatic scenes of different styles. Overall, it is a medium-sized hotel. It is stunning at first glance. The service details are in line with the price. The selection of spare parts is also in large bottles, which is quite satisfactory. The non-alcoholic mini bar is free and refilled every day. The living room has free afternoon tea, free wine of all kinds in the evening, and all-inclusive snacks. It is worth it from a cost-effective perspective. The surrounding area is an absolutely rich area with various luxury shops. There is a night-time ceremony in the evening. After turning down the bed, It comes with an eye mask and a small gift, and the data cable will be buckled with a leather buckle for you, and the small details are still full. Capella Hanoi's glorious Koki Japanese food on the B1 floor this year received 1 star. It has only 14 seats and offers a set similar to Omekase. The price is relatively expensive (basic evening set is 5,500,000/person and 8,500,000/person). Reservations can be made by email in advance on February 14 Dinner arrived at 6:30 and it was almost full. The menu is fixed and there are not many choices, but the products are very good. The basic set meal we chose, the first is two kinds of clam teppanyaki, the second is the sea shrimp teppanyaki with vanilla sauce, the third is the signature Yaeyama beef, the beef nose certification is really speechless, the fourth is 20 minutes to make Koki's signature garlic chicken fried rice, and the final dessert was eaten in the lounge next to it. It was a combination of matcha ice cream daifuku and Japanese hot donuts. In the end, we collected RMB 20 million for champagne and drinking water alone. Thanks to the Japanese uncle chef, he was really handsome. Breakfast at Capella Hanoi is the all-day dining restaurant Backstage next to the lobby bar on the first floor. The Backstage restaurant restores the elements of the opera house to the greatest extent, creating a transparent and gorgeous golden hall, decorated with opera costumes, the flowers are yellow phalaenopsis, and the menu is “Diva’s menu”. Breakfast at Capella never disappoints, almost all are a la carte, and the a la carte menu is simply dazzling. The first page is the Vietnamese specialty Pho, which was rated as the top three Pho food in Hanoi by our guide. There are other traditional delicacies such as baguette sandwiches. In terms of Western style, the breakfast includes fresh oysters imported from France and smoked salmon waffles, which are full of sincerity. The various eggs, especially the eggs Benedict, are superbly made, and the crepes and waffles are also delicious. The chef is well-known in Vietnam. He can already eat very nice food in the hotel without leaving home. This trip has been very satisfying.
From€427
4/5Very Good67 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.88km from city center
I had stayed in this hotel for 2 visits. The first visit was from 6 Nov (1 Night) and the second one was from 9 Nov to 11 Nov (2 Nights). For the first visit, i booked a Triple room with Balcony. The room was ok and i did not have any complaints. However, my second visit turned out to be extremely disturbing for us. We had booked a Family Suite. We reached the hotel at around 2 pm, but our room was not ready. In fact, the front desk guy could not even locate my reservation. To give him some time, I went out for lunch and returned back after an hour. The frnt desk guy showed me my room which was supposed to be a family room (according to him). However, there was some luggage in the room. As such, I refused to enter the room since I did not want to enter into trouble with the other guest, whose luggage was kept in his room. So, I informed him to give me some other family suite, which he could not give. SO, we had no choice but to occupy the triple room with Balcony for our stay. Obliviously, we requested the front desk to refund back (not the entire money - but the difference between the two rooms). However, he refused to do it and spoke very rudely and asked us to cancel the room. However, I did not want to waste my money since it was a non redundable booking and I had on option but to stay in the hotel. We asked for face napkins (A basic thing which every 3* hotel is expected to have). However, they did not have any such thing. The breakfast was also very basic and not to the bare minimum standard of a 3 star property. Seeing the limited options for veg (not the hotel's fault that some of us are veg), we asked for honey. However, the hotel did not even have honey, which is to be applied to the bread. And this is only the beginning of the story. The hotel forgot to collect payment from us for our first visit. I returned back to India and the front desk staff contacted me for the payment. By that time, I had posted a very brief feedback about the property on some booking portal. I readily agreed to pay and made the payment. The moment the payment was made, the tone of the frot desk staff changed dramatically. He started calling me names and threatened to broadcast my negative feedback everywhere in Vietnam (i have whatsapp to prove my claims about this). However, I refused to take back my feedback and have gone ahead to post it on tripadvisor. I will not advise anyone to stay or not to stay in this property since everyone is his or her best judge. However, i felt that a front desk guy threatening people for giving a honest feedback does not go down well in any service industry. The basic thing which they could have done is to speak to us to understand our concerns and resolve it to the best of their ability. However, they chose the other way of threating to defame my name unless I do not take back my review on the othe site.
From€19

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