The Orchards Hotel Map, Address, Transportation & Nearest Stations and Airport

I booked this stay for my husbands birthday. I have stayed at a few spa resorts and to be honest I was left underwhelmed by the experience. We had a 'dirty towel ' in the room which smelt dirty and had stains on it. I did get it changed and the lady was very apologetic. If tgat was it then it would have been fine however the service in the bar was atrocious. We went to the bar on Saturday evening. We had to wait 10 minutes to get served which was fine but then from asking for our cocktail order we had to wait a further 25 minutes. The poor young boy on the bar was new and didn't know how to make cocktails so he had to wait for Leah, to take over. That would have been fine except Leah was flirting with 2 men at the bar from a wedfing party and kept us waiting 25 minutes from placing our order to actually receiving it. Then I know it is petty but when you are buying a passion fruit martini you sort of expect the half passion fruit. But no. Not here. There wasn't any. Neither were there any cocktail straws to drink it - only full sized strangers?? Apart from the dirty towel the room was mediocre. Please can someone from management lie on the sofa bed in room 275? The springs in the mattress have gone and my poor daughter had to endure a night on what was excruciating. I think a bag of spanners would have been more comfortable. Please can the manager just check thus out? Finally as I said I have stayed in a lot of spa resorts and though this is a beautiful location the attention to detail let's it down. No tissues or slippers in the room and we booked for 3 but only had towels and gowns for 2. For the price I expected more sorry.

From the moment we arrived we were made to feel special and welcomed. We had drinks in the lounge area and veranda enjoying the spectacular views. The staff were all dressed smartly, and I got the impression they all loved working there. I had booked for my wife’s birthday and had also booked a table in the Henrock restaurant inside the hotel. The food was amazing, delicious and perfectly presented and served. Each delicious course was the lead up to the most amazing dessert I have ever eaten, and it was a rhubarb based dessert, which under normal circumstances is a contradiction where desserts are concerned normally, however this was an explosion of delicious tastes and textures. Would highly recommend this hotel and restaurant and we both hope to return, sooner rather than later.

Great location in bowness with plenty of quality restaurants bars and shops close by. Small selection of essentials available in reception too just incase you’ve forgotten anything! Apartment was cosy and well equipped. We did have a housekeeping issue during our stay but very happy to report that Elisa sorted this, thank you Elisa. We are looking forward to a return visit early next year.

In my last post I said I would be back again so when they announced there new Sunday roasts I couldn’t resist. Safe to say I wasn’t disappointed! Starting off with a Celeriac soup which was to die for, not my usual choice but it had some serious flavour. For main we had beef cooked to perfection served with a generous portion of veggies. And finally I finished on the Raspberry soufflé which may be the best desert I have ever eaten. The staff once again warm and friendly and the views are just wow. What a fabulous way to spend a Sunday

Visited with wife for weekend break. First class service from moment you arrive at gatehouse. All staff attentive, polite and easy to have a conversation with. This starts with concierge, moves on to reception and on to bar, pub, restaurant and spa. Room was decent size - do not need massive room as will not spend much time in here. Nicely decorated, clean and well attended. We had room with hot tub on balcony which was great. Had food in hotel bar, in pub attached to spa and In restaurant. All excellent. Bar staff great with good choice of drinks and cocktails. Perhaps stock some gluten free bottled beer in future! Apart from that catered for my gluten intolerance very well and on second visit to restaurant they remembered this and had gluten free canopies for me. Only negative for me was daily car park charge because I didn’t book direct but I know for future. Well worth a visit.

Went here for just an overnight on our wedding anniversary.We are in our 70's (just in my wife's case) and celebrating 23 years of a 'second chance' Room was perfect with large balcony, enabling us to make the most of a day of sunshine. Chocolates and wine left for us and everything spotless. From checking in to dining through advice on the area to checking out - staff were perfect in their attention. Had table as requested next to windows, for the view, for dinner Restaurant service also could not be faulted. In Ireland for a wedding on our anniversary next year but will need another visit here well before then.