I stayed with my family for a week over the English February half term. We booked two Pine Rooms which easily accommodated my wife and three children aged 16, 13 and 8. The nearest lift was the gondola that in two short hops takes you to the Ice Q restaurant at 3,000 meters. As one of my children had her first snowboarding lessons we also took the ski bus to the lift at the other end of the town which was fine, although busy at times. Unless you're an absolute beginner you can ski from the nearest lift to the ski schools via blue runs and two lift hops. The rooms were great, clean, spacious with good bathrooms and generous sized baths. The basement gives access to the ski rental shop which has up to date equipment and the lads working there were helpful and the collection and drop off of equipment was straightforward. The hotel also has it's own racks and boot storage which is heated and ventilated overnight. Access via the basement is from 8am however you can also get in at the rear of the building out of hours. It really couldn't be easier. We stayed half board and had meals everynight in the hotel. Each night had different meal options and plenty of buffet accompaniments which meant everyone went to bed full and happy. In our opinion the food was great, some of the dishes were exceptional. Normally we would get bored and go out to eat somewhere different but it just didn't happen so that says it all. The staff who looked after us were fantastic, thank you Lazslo and Kristina for taking such good care of us and to everyone else we met who made our stay a pleasure. I ate in the cafe at one lunchtime and the food there was great as well. The wine list had enough choice to provide variety for me over the seven nights and was well priced and great value. We were able to spend our last day skiing and the hotel has shower facilities in the basement however take a swim suit as they are part of the spa and the glass isn't frosted. There is an adjacent luggage room to store your equipment. Overall I think the hotel and more importantly the staff is/are fantastic and perfectly suited our needs. My family have all expressed a desire to return next year! Thank you family Gstrein!