Warm greetings from Germany! This was my fourth visit to Grecotel Caramel Boutique Hotel, and as always we had a wonderful time there! The resort has a magical atmosphere and a very beautiful setting, full of different flowers and plants as well as a gorgeous beach. A perfect place to relax and enjoy! But what makes this hotel so special is the pleasent team✨ I would like to extend my heartfelt gratitude to the entire team for ensuring that my stay was delightful and comfortable! A special commendation to Mr. Alex from the a la carte restaurant. Together with his stellar team, they truly exceeded expectations. The culinary delights, from main courses to desserts and drinks, were not only of the highest quality but also tantalizingly delicious and beautifully presented. Every evening I enjoyed great food, live music, and a lovely service. My warmest appreciation goes out to the entire staff! Their kindness, efficiency, hospitality and genuine warmth contributed immensely to the overall experience! Lovely greetings and a thank you to the beautiful ladies with sweet hearts: Soula, Litsa, Konstantina, Maria, and the gentlemen: Oggy, Grigorios, Dimitri, Arbri, and of course everybody else!!! And a thanks to the lovely reception team who always tried to make our stay even better! I must particularly highlight the remarkable service provided by sweet Persa. Her unparalleled professionalism, combined with her genuine sensitivity, made a lasting impression. Dear guys😍 I’m wishing you all a bit of relaxation after a extra sunny, busy season and many many happy days! Stay healthy! I hope to see you again😊 Best wishes and much love❤️ Tamara
- Guest User
We enjoyed a fantastic week at the Caramel Grecotel. The resort is small with a really nice atmosphere, beautiful setting and is well landscaped - balancing a great seafront location with a stunning and very relaxing pool area. Rooms were clean, very spacious and not overlooked. Our children (8 and 10) really loved the kids club, which had a really good range of activities including outdoor games - the team there were really engaging and the kids lunch buffet was a welcome addition. Breakfast and evening buffets were lovely, with lots of options including local specialities - we will definitely miss the exceptional range of cakes and desserts! What really sets this resort apart though is the team and management - everyone from reception, kids club, restaurant, bars, housekeeping, security and lifeguard were exceptionally friendly and went out of their way to make us feel comfortable. Maintenance and cleaning were of a very high standard. It was very clear that the team took pride in the resort and were focussed on the wellbeing of guests, which is a credit to management. The location was good for exploring the local area - we had a car and were able to get to Chania, Knossos and the south of the Island very easily. We will miss this place and would love to go back!
- Cruiser37074714791