Spent a 3 day stay here in DAKAK back on Sep 26-28, 2023. Place is like a paradise and every moment feels very surreal. The support/crew inside the DAKAK are very timely, accommodating and very polite. Their service response time is what I really like the most. Like it will only take 2-5mins max for someone to get back to you whichever part you're at within the premise of DAKAK or whatever your needs are. They got golf cars driven by their support crews that takes you to every DAKAK attraction for free. Will certainly go back here this upcoming 1st quarter of 2024.
- Guest User
My message to Dakak went unanswered… for 2 weeks now 1. Since not all amenities are available, in fairness, the room rates should have been reduced. Presumably, the room rate covers use of all amenities but since not all are open, a corresponding reduction should have been fairer to your patrons. 2. Toilet fixtures were broken/leaking 3. As a beach resort, it would have been nice if you provided beach slippers at least for the deluxe rooms 4. No face/hand towels were provided. It’s a standard for resorts of your category and for the price you charge. 5. Wifi was mostly unavailable/spotty 6. No beach towels in the pool - again, standard for resorts of your kind. 7. Buffet breakfast for deluxe rooms was converted to regular breakfast since, reportedly, only a few rooms were occupied. Not fair, right? #itscalledcrickets #nihaniho
- Guest User