The apartment was very clean, spacious, and well-equipped. Although not centrally located, it's incredibly convenient, being just two stops away on the Airport Express. The room was much larger than we expected, making our stay very comfortable.
However, there are a few areas for improvement. Our room had a connecting door to the adjacent unit. We hadn't booked a connecting room, and unfortunately, the soundproofing was quite poor; we could clearly hear noise from next door, which impacted our stay.
Additionally, the property information stated that luggage storage was available. However, due to a change in operations, this service was no longer offered. We ended up having to pay to store our luggage at a neighboring hotel, which was inconsistent with the information provided and caused a fair bit of inconvenience.
Overall, the accommodation was comfortable and well-appointed. If the soundproofing could be improved and the property information updated to accurately reflect available facilities and services, I believe the stay would be even better.
- Tsz Hei Ching
Everything was great except for the cleanliness of the room. After checking in, the room was dusty, the floor was sticky as if the previous guest had cooked and didn't clean up properly. The bed sheets looked like they hadn't been changed, and there were hairs from the previous guest. The room was expensive, but the service didn't justify the price. Everything was perfect except for the cleanliness. I checked the reviews before booking, but I didn't expect to experience this myself. There were many reviews about the cleanliness of the rooms. Should the accommodation provider consider this issue?
- Ferin0110
