0.41km from China-Restaurant Lee WahWe came here for 3 nights recently and the room we stayed in was lovely. Very well presented, quiet, comfy and a nice powerful shower. On arrival we were met by a receptionist (Andrea - or very similar name) She was shockingly rude. She was very blunt and abrupt and when she couldn't read my handwriting she barked at me "how dare you, this is a document, how am I meant to read this" It wasn't even that bad so sounds like a reading issue she needs to work on herself. She then aggressively slid the room passes to us and didn't let us get another word in before moving on to the next customer. In every hotel I have stayed in I have never received such terrible customer service. Reading other recent reviews if seems like this is a common issue here. For clarity, this was Andrea who seemed to be the lady on reception in the evening. The different lady who checked us out in the morning was great. For the room alone I would give this hotel a 5 star. Due to Andrea's shocking customer service I have to downgrade it to a 2. Round of applause for Andrea.