0.13km from Mita Seimenjo UmedaWhere do I begin with the problems? This may seem centrally located, but it is still quite a hike from Osaka Station, especially with bags. As other travelers have noted, the entrance is fairly well hidden, we got lucky and walked in the right door and figured out where to go the first time, but that was just dumb luck. The area was the most seedy place I have been anywhere in Japan. There was trash on the streets, and loud fights going on practically everywhere. Had to push our way past the drunks on the way in and the way out. Staff took FOREVER to do check in and couldn't seem to find our reservation and yes, then it cost a bit more for no appreciable reason. Luggage storage area simply a roped off area in the tiny check in room (anybody could make off with your luggage and nobody would know the difference). We asked for two keys because there were two of us and got major static, but eventually our two keys. Elevator up to our floor claustrophobic beyond belief - could barely fit the two of us and our luggage. The room was small and cramped. All the advertised amenities were there, but in miniature. The walls are done up in 1970s dark paneling, so lighting is a major issue. Also had to hunt around to find the electrical outlets to charge our phone/tablets. Bathroom was decent sized, but the faucet sounded like a 747 taking off every time we used it. EVERY time we left our room, we were stopped by hall staff demanding to know who we were and where we were going. Nobody tells you that the rooms are right next to a busy freeway overpass, so you have cars and trucks going by all day and night. Then in the morning you are treated to the sights and sounds of guys pouring their drunken girlfriends into taxis right out in front of the hotel. And yes, there are the police and ambulances constantly moving around 24/7. Then the breakfast is an adventure. We bought tickets, but as there are no signs we sat down at one of the tables and were almost assaulted by the dining room lady who DEMANDED our tickets. After getting over our sheer embarrassment from that we went to the "buffet" that was limited at best, with most things running out almost immediately. It was a struggle to find something to eat in any sufficient quantity to start your day. Protein offerings ran out FAST, even in the very early hours. If you want an adventure in lodging, this is the place for you. If you want someplace that is relatively friendly, has some customer service, is not overrun by rude staff and drunks, go somewhere....anywhere....else.