<h1>Hotels Near Pizza Brava</h1>

Hotels Near Pizza Brava

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  • Search Hotels

Hotels Near Pizza Brava In Gwinnett County

2.5/552 Reviews
2.5/552 Reviews
Norcross
|2.61km from city center
With a stay at Super 8 by Wyndham Norcross/I-85 Atlanta, you'll be centrally located in Norcross, within a 10-minute drive of Gwinnett Place Mall and Sugarloaf Mills. This motel is 11.7 mi (18.9 km) from Perimeter Mall and 12 mi (19.3 km) from Stone Mountain Park.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.Grab a bite from the snack bar/deli serving guests of Super 8 by Wyndham Norcross/I-85 Atlanta. A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
4.1/5106 Reviews
4.1/5Very Good106 Reviews
Norcross
|2.68km from city center
Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.
2.5/5118 Reviews
2.5/5118 Reviews
Norcross
|3.34km from city center
What’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed. But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules WOW okay. So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience. O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location. It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area And even their on Redroof representatives couldn’t convince this location to work me that day But they will not have to worry about this Guy booking Red-roof AGAINS
3.3/5104 Reviews
3.3/5104 Reviews
Norcross
|4.32km from city center
The rooms are all updated. Nice beds, floors, lamp plug ins to charge everything, new furniture. Nice. Pool is nice. All in all, nice place to stay, but they should not advertise breakfast. You get a paper bag with an orange juice, water, nutrigrain bar. Coffee is a styrofoam cup, coffee, and powered creamer. Coffee was horrible. Stay was good, food was bad!
3/599 Reviews
3/599 Reviews
Norcross
|4.37km from city center
Hotel environment is generally cheaper, health is general, traffic is convenient, travel is also more convenient, not good, just paint an economical convenience and fast
2.6/598 Reviews
2.6/598 Reviews
Norcross
|4.44km from city center
clean room at a very fair price well lit parking lot would stay again. it was a little bit nosie from some children running in the hall but that was the parents fault not the motels a few looksat them an they went in ther room. but over all a very good night sleep.
3.7/580 Reviews
3.7/580 Reviews
Duluth
|4.81km from city center
Check in was 6pm and I wasn't informed anything that I had to know such as I had to ask for the sofa bed beddings at check in and they store all dishware inside dishwasher. As I mentioned before, the room didn't even have one piece of towel, no pots and pans, no kitchen cloth or sponges, no soap dish.... and I found all these at midnight when I returned to my room after a long day. The worst thing out of everything was MOLD! Bathtub was full of mold. I went to the front office the 2nd day morning and asked to bring all lacked items and cleaning the molded area. Even after showed pictures of the filthy tub, the guys in front kept saying they were just residue. No one cleaned the bathroom afrer my request. So I cleaned them myself since I didn't want to shower in moldy tub. And yes they were mold not residue! I took couple videos since they didn't buy my photos. But the 3rd day morning, the front office was empty for 5mns and I didn't feel like waiting any longer for bad service. I still have all photos and videos. I left detailed review at Marriott official website and their response was quick but not helpful. The hotel manager sent me a very ordinary email days later, saying she'll share this info with housekeeping team, so I sent her all pics and video I took from the room. Manager didn't even open those files for weeks after. As other reviewers said, this place never take guests' troubles seriously at all. Out of many Residence Inn I stayed for years, this one was my worst experience for sure.
4.3/5100 Reviews
4.3/5Excellent100 Reviews
Norcross
|4.84km from city center
Perfect! Everything is fine. There is a shopping mall on the side of the Indians.
4/5109 Reviews
4/5Very Good109 Reviews
Duluth
|4.86km from city center
Had a personal reason to come to this area with the family, specifically chose this hotel as it was located where I wanted to be and Hilton-branded properties are the only ones with a guarantee on connecting rooms. It also helped that the property had ”glowing” reviews on TA. The rooms and breakfast are what you would expect from any Hampton Inn. The location is a bit ”rough” as the neighboring Clarion Suites seems to attract a bad crowd. However, the hotel does employ a security guard during the overnight hours to patrol the parking lot and property. However, the reasons for my 1/5 review is due to the service I received. To be clear, I realize this is a Hampton Inn, not a Waldorf Astoria. However, there still is a basic level of hospitality and customer service that should be provided, especially as brand standards aren't being followed here. It's obvious that the hotel has staffing and training issues, but this isn't a guest's responsibility and management shouldn't hide behind the curtain. Unless you absolutely need to be in this area, I cannot recommend this hotel to others as they aren't providing a basic level of customer service and management is nowhere to be found whenever an issue arises. You can stay at other properties in the area that will provide a similar experience, but at a fraction of the cost that this Hampton Inn is charging.
3.2/5105 Reviews
3.2/5105 Reviews
Duluth
|4.96km from city center
It's a clean, quiet and safe (lots of cameras) The breakfast is good and it's centrally located so you can jump on 85 in a few minutes or get to the local places in no time. The front desk staff are really friendly and helpful. Especially the lady at night...
2.7/5101 Reviews
2.7/5101 Reviews
Norcross
|4.99km from city center
Horizon Inn has been a good value for your buck. The rooms are clean, staff is nice. Location is great. Very laid back.
4.2/5110 Reviews
4.2/5Very Good110 Reviews
Duluth
|5.07km from city center
Amazing stay ikeisha night auditor was amazing very helpful very nice super respectful she mad the stay so much more amazing the room were very well keep well go out of my way for very helpful and respectful people like her

Hotels Near Pizza Brava In Gwinnett County Review

Residence Inn Atlanta Norcross/Peachtree Corners
4.1/553 Reviews
Peachtree Corners
Norcross
|3.7km from city center
I was overall just disappointed with this stay. I stayed at a Residence Inn in the Atlanta area in October 2021 and it was great. This Residence Inn was ok at best. To start with they charged $10 a night for parking! This was not a downtown hotel but one in a more secluded business/residential area. That was not clear AT ALL when I made the reservations and was a surprise when it was mentioned at check in. The room was fair to ok. The dishes in the kitchen were mismatched, there were no bowls or larger drinking glasses nor a cookie sheet to use in the oven. There was only a partial roll of toilet paper and no extra roll, which we figured out at 9:30 one night when we realized we had to go to lobby to get more. The breakfast was not good, nothing fresh, no fruit, everything had to be microwaved or was prepackaged cereal. Asked for a waffle- had been on the bar the 2 days previous and was told only for the weekend. We did not have any housekeeping so each day we had to call and get fresh towels and washcloths. The trash from our room was not picked up during our stay and again no extra bags left so we could change out the trash ourselves. The staff we encountered were nice and most were friendly. This hotel did not provide the service or transparency I had come to expect from Marriott. Just disappointed and would NOT recommend this hotel to someone. I would recommend finding another hotel in the area to stay in, not this one. I did contact Marriott about my experience and got an email reply that said in part ”I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future”.
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From$119
Hilton Atlanta Northeast
4.3/5121 Reviews
Peachtree Corners
Peachtree Corners
|2.08km from city center
Do you want a hotel with outdated decor, a restaurant that passed its prime 25 years ago, rooms with furniture from the 90s, and two out of three working elevators? Then this is the hotel for you!!!! If you want a hotel that lives up to Hilton standards, I would avoid it at all costs and find another Hilton branded property. The ownership company will likely claim to have poured millions of dollars into renovations. And this may be perfectly true. If the renovations were done in 1997. And 75% of that money was stolen. The location is terrible, access to the parking lot from Peachtree Industrial Blvd. is a pain, breakfast was barely tolerable, people running up and down hallways (on the ”Executive Floor” - ***?) Implosion is the only way to fix this hotel for Hilton. Or remove the Hilton brand and let Red Roof Inn, Choice Hotels, Super 8, or Best Western have the flag - I am sure they are all perfectly fine hotel brands, but this is way beneath a Hilton.
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From$136
HomeTowne Studios Atlanta NE - Downtown Norcross
2.5/569 Reviews
Norcross
|0.44km from city center
My spouse and I booked a room at here due to an emergency after moving back from Virginia. Ms. Della was very gentle and understanding, and made us feel very welcomed in which I truly appreciate. The day we checked it, she booked us and it felt as if she was my very own family member who actually cared. She gave us hope to have someplace to bounce back from and just speaking with her gave me a sense of relief and not so much fear and frustration. I really appreciate Ms. Della and plan to be a guest here until I get back on my feet.
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From$71
Hampton Inn Peachtree Corners/Norcross
4/5101 Reviews
Peachtree Corners
Peachtree Corners
|1.95km from city center
The only reason my rating isn't a 1 is at least there were no bugs. Public areas seem to have been refreshed in this decade based on decor style and the same for a few things in the sleeping rooms. However, bedroom furniture, bathroom vanity, and tub appear to be right out of the 1980's. On top of that, the beds (at least in my room) were unbelievably uncomfortable...hard as a rock with zero support. They feel like their 8 year life expired 10 years ago. Front desk personnel was anything but welcoming/friendly...like my questions were a bother to answer. Additionally, I came back to the room the first evening to find the room hadn't been cleaned. In asking at the front desk, I was told icleaning had to be requested. One would think that is something a guest would be told at check in or have something clearly posted in the room. Nope, that wasn't my experience. With all of the hotels located in this area, needless to say, I'll spend my money elsewhere next trip to town.
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From$105
Extended Stay America Suites - Atlanta - Duluth
3.1/543 Reviews
Duluth
|5.79km from city center
When I checked it the staff were very accomdating and helpled me with my luggage. The hotel was very clean and well maintained. My room was comfortable and updated. The bathroom was very clean which is a priority for us , sheets and pillowcases white and no hair.
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From$63
Wyndham Garden Duluth
3.5/5123 Reviews
Duluth
|5.96km from city center
Great hotel would come and stay again just wanted a little get a way great
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From$76
Holiday Inn Express & Suites Atlanta NE - Duluth
4.2/5100 Reviews
Duluth
|6.4km from city center
The hotel has convenient transportation and no noisy. It can be said that it is quiet. The sanitary conditions are very good and the big bed is soft and comfortable. The variety of breakfast is also very rich, especially the egg cake is more suitable for Chinese taste. In short, if you live in Atlanta, this hotel is a good choice, cost-effective.
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From$129
Sonesta ES Suites Gwinnett Place Atlanta
3.6/598 Reviews
Duluth
|6.5km from city center
Very good hotel, cost-effective, good hotel service, will definitely choose to live here next time, in short, very satisfied with a stay. The leadership has been helping the leaders to arrange this hotel. The room with the kitchen is small.
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From$98
Embassy Suites by Hilton Atlanta NE - Gwinnett Sugarloaf
4.4/5100 Reviews
Duluth
|5.33km from city center
We stayed at this property last night for a quick overnight stay while visiting Atlanta to watch the Braves play. We almost always stay at Hilton properties and have been to a lot of Embassies. This was one of the more modern and nicer ones. The room was clean and comfortable and very quiet. The breakfast was very good with lots of options. Perhaps my favorite thing about this hotel was the “Happy Hour” snacks and drinks. With a full buffet, we were able to eat a light dinner (chicken tenders, fried okra, salad, pasta, pimento cheese and other spreads and even banana pudding!) and save money at the ballpark. Overall, this was a great stay and we would definitely stay again if in the area!
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From$199
Courtyard Atlanta Buford Mall of Georgia
4.3/565 Reviews
Buford
|8.18km from city center
I chose this hotel because of its close proximity to the mall of Georgia and also to interstate 85. I rate the experience on par with the level of quality that I have found that other Marriott Courtyard hotels. Clean comfortable rooms with solid customer service. When extra that I did discover is a walking trail beside the river just behind the hotel. This trail offers miles of Paved trail for running or biking. Very scenic and a nice break from making my morning run along the roadway. The mall offers lots of restaurant options and a multi screen movie theater. The ease of access to I 85 was a good start to my trip into Atlanta the next day for a work meeting.
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From$118
Home2 Suites by Hilton Lawrenceville Atlanta Sugarloaf
4.2/5101 Reviews
Lawrenceville
|9.2km from city center
Throughout our stay and encounters with your evening front desk staff, I strongly believe that they can use additional training. Not as professional as you would expect from that position. We were part of a large party which should have been all on the same floor. We were not accommodated as originally requested when booked several months ago. Also, my family and I were locked out of our room for almost an hour due to the battery of the door lock being out! What in the world - how does that even happen! Thank God we did not have an emergency. We missed grabbing dinner because everything around the resort was closed by the time we were able to get inside our room to grab our wallet. While we were sitting in the lobby waiting for maintenance to arrive and open our door, we were not even offered a drink or a snack. I even mentioned that we missed having dinner because everything had closed and we were really tired and hungry. There was no sense of urgency from your staff!
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From$131
Crowne Plaza Atlanta NE - Norcross
4.7/5101 Reviews
Peachtree Corners
Norcross
|1.79km from city center
My room was clean, good location, friendly staff. I highly recommend this
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From$112
Hampton Inn Atlanta-Mall of Georgia
4.1/591 Reviews
Buford
|7.55km from city center
Great location with many eateries nearby. Closed to Mall of Georgia. Is also a short drive away from North Georgia Premium outlet. Overall the stay was a pleasing one.
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From$140
Wingate by Wyndham Duluth/Atlanta
3.5/5109 Reviews
Duluth
|5.76km from city center
This place sucks don’t waste your time, there are 4 other hotels around this dog, please try your luck there this place needs to be shut down and renovated.The beds are very soft and sinking the room carpet filthy, bathroom fixtures broken, 4 of the 5 room lights were broken/needed bulbs, air conditioner wouldn’t cool past 80 degrees I did complain loudly about this considering summer in GA they did have that unit ripped out of the wall and replaced with one from the 5 th floor? Finally did cool the room something that should have been figured out before renting it out in my opinion again summer in GA!! All this done while we were in the room. Shower head was just propped against hand rail, holder was non existent that would be reported to maintenance?? The furniture dirty/ripped I can’t believe this is a Wyndham property was quite shocking. The hot tub is shut down and currently holding construction materials When questioned front desk said they’re doing away with that anyway and should probably address that on the website! Ya think?? The kicker for me anyway was the door to the pool area.. the pool is full and in working order, but after you exit the hotel into the pool area your room key will not work in the broken key card reader! I pounded on the door till someone came they said oh I’ll tell maintenance and kicked the rug under the door to keep it open!! I can see the hallways filled with flys and other bugs now. What a mess this place is…honestly pay more avoid this headache
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From$71
Red Roof Inn Atlanta - Norcross
2.5/5118 Reviews
Norcross
|3.37km from city center
What’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed. But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules WOW okay. So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience. O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location. It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area And even their on Redroof representatives couldn’t convince this location to work me that day But they will not have to worry about this Guy booking Red-roof AGAINS
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From$55
Days Inn by Wyndham Atlanta Stone Mountain
3.5/598 Reviews
Mountain Park
|2.86km from city center
My family traveled from south Florida to Kentucky for Spring Break this year and made a stop at Stone Mountain along our journey. We booked hotel room in the Stone Mountain parking lot (because we were done with driving) for $157 plus $100 deposit for a charge of $257 for one night. We don't smoke so our deposit was refunded. Staff was very nice and accommodations were average for a motel. We ordered Domino's pizza (Brooklyn Style) for late-night dinner and it exceeded our expectations! Motel offered a simple breakfast with coffee from 7am to 10am. I wouldn't book a vacation around this motel, but it was perfect for a one-night stay during our journey north. Very clean and friendly staff.
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From$69
Country Inn & Suites by Radisson, Stone Mountain, GA
4.3/5100 Reviews
Mountain Park
|2.24km from city center
Very clean, friendly staff, good breakfast. Room was ready & clean, plenty of towels. WIFI instructions easy to follow & TV remote & instructions same. Ice machine easily accessable. I would stay here next time we are in the area.
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From$97
Fairfield Inn & Suites Atlanta Gwinnett Place
4.1/5104 Reviews
Duluth
|6.42km from city center
While the hotel is clean and nice the check in process was horrible the person working 3-11-4-12 had a very nasty attitude. My husband and I went out to eat and go to a spa with friends and got back to the hotel around 3 am when we came out to go to breakfast we found that several cars in the lot has been vandalized but having their windows busted including ours. The hotel staff was outside trying to clean the glass away before people go out to see what happened luckily we got out there before they could get to the glass near our window so we didn’t have any proof or photos to take. I didn’t feel safe staying there another night if I was able to get my window fixed for fear thatthh ge try would bust it again. Unfortunately with the Memorial Day holiday no one could come out so we ended up having to tape the window up and schedule an appt back home 4 hours away. I do not recommend staying here if you value your vehicle because they will remind you they have a sign posted it’s at your own risk as if you can fold your car up and take it with you!
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From$84
Courtyard Atlanta Duluth Downtown
4.5/555 Reviews
Duluth
|0.34km from city center
The hotel is good, I have the opportunity to live again next time.
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From$189
Super 8 by Wyndham Suwanee
3.1/529 Reviews
Suwanee
|2.95km from city center
We travel all over the country, I rarely if ever leave a review, so you really have to be impressive… Hands down, the perfect place to stay and not be in Atlanta proper… very friendly and EXTREMELY CLEAN! Definitely have this place pinned in our favorites!! WE WILL BE BACK!!
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From$77
Days Inn & Suites by Wyndham Peachtree Corners/Norcross
2.6/580 Reviews
Peachtree Corners
Norcross
|2.21km from city center
You pretty much get what you pay for honestly. The place is in a decent location, close to shopping centers a mall and many restaurant so that's a plus. The staff all seem to be friendly and helpful for the most part. I'd obviously recommend it if you're needing a place to sleep and get some RnR. I'll be staying here again most definitely.
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From$79
Sonesta Select Atlanta Norcross I 85
3.8/5100 Reviews
Norcross
|3.52km from city center
It was nice to have coffee in the room. The correspondence at the front desk is kind. The location of the hotel is excellent. The corner room this time was good.
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From$88
Red Roof Inn Atlanta - Suwanee/Mall of Georgia
2.6/597 Reviews
Suwanee
|2.9km from city center
I have stayed at the Red Roof Inn in Suwanee, GA many of times in the last few months. Every time I stay here, Angela treats me like I’m family, accommodates every guest with the upmost professionalism and courtesy. If you are having a bad day, she always seems to put a smile on your face or makes you laugh. Angela also ensures all of her guests feel safe while staying at the hotel. She makes you feel at home while you are away from home. I look forward to coming to Suwanee and staying at Red Roof Inn! Thanks, Angela! You are the best!
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From$66
Extended Stay America Suites - Atlanta - Gwinnett Place
3.1/570 Reviews
Duluth
|5.76km from city center
I gave 3 stars because of the lead employees. But if it was just for the GM. I would give 0. She has a bipolar/ schizophrenic demeanor. One minute she’s ok… happy, excited you’re here…….. then she’s turns into someone not fit to manage. Especially if she cannot work in a fast paced environment. When I first got here, I’ve seen the rude side.. but I didn’t think anything of it, I also decided to stay to myself because it wasn’t my business….. then it was my turn for her to flip out, for whatever reason. But the funny part is she does it in a “professional” way so that she can get away with it. I’m sorry but I’ve spent over 3k living in the hotel for about a month. I woke up one morning to her banging telling me to get out. I don’t know why, I also was not about to argue with her. So I decided to get my things and leave. I’m in Atlanta because my sister went missing, so I’ve been handing out fliers stressed out. Her excuse for the way she acted was that of “to much traffic.” I’m confused because I stay in my room, if I’m not out passing out fliers. I just really wish it was a better approach on how she went about things, But it wasnt. Crazy she begged me to do this for her, and I said yes with excitement. But unfortunately I have to give a bad review. Only for her though. The other employees were great my full stay. 🤍
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From$70
Country Inn & Suites by Radisson, Lawrenceville, GA
4.2/598 Reviews
Lawrenceville
|3.94km from city center
My family and I arrived at the Country Inn and Suites in Lawrenceville Ga for a two night stay Feb 4-6. around 3pm. Upon check in we were told we could not check in because the credit card machine was down. I was told to come back in an hour or pay with cash. The problem with that is we just drove 7 hours and were trying to get to a funeral. We didn’t have an hour. We needed to get ready. I explained this to the woman at the front desk and her response was, either pay cash or go to another hotel. She even suggested a Hampton Inn up the street. She started to get an attitude. I booked this reservation on the website, my credit card information was on there, so I honestly didn’t see what the problem was. I then proceeded to call customer service and got someone named Jay. Jay called the hotel and was told the same thing, so he said there was nothing he could do. Customer Service could do nothing? What I don’t understand is if you know you have people coming in with a reservation, why no courtesy call to tell us we needed cash or given us time to book a reservation somewhere else? This was a very difficult trip to make, as I mentioned we were there for the funeral of a dear friend. I started to cry, it was embarrassing. No one tried to help. They just wanted us gone. Needless to say we ended up staying two nights at the competing Marriott Fairfield Inn and Suites. Thankfully they had the same King Suite we had originally booked with Country Inn.
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From$102
Comfort Inn & Suites at Stone Mountain
3.5/598 Reviews
Mountain Park
|2.64km from city center
We rented a suite at this hotel for 3 nights. We needed a suite for extra sleeping space for grandchildren. The price was good. The room was just ok. the bathroom door was super wide and at times, got in the way. The bathroom was small and the toilet was very low. At first, the beds felt comfortable, but really weren't conducive to a good night's sleep for any of us. The mattresses were too firm, I think. The room AC worked fine but never got cool enough at night. Glad we took our own fans. Mike, at the front desk at check in, was very nice and accommodating. After that, we rarely saw any hotel personnel. There was no maid service at all after our check in, and I assume that this was because of Covid. However, I want to mention that the room was very clean when we checked in. Still, after 3 days and nights, trash service is more than a necessity. Thankfully, we had taken a large kitchen trash bag. No replacement towels or t.p. The hotel was located in a good, easy access area. It was quiet at night. Both plusses. Breakfast was a negative. I was told that there would at least be cereal, milk and some fresh fruit options. There was none of that. They had granola bars, cheap, out of the box cinnamon rolls, apple juice, orange juice and coffee. Older TV set in room. Not very large and not all that many channels and no guide. With a suite, I am used to having 2 TVs, but not here, and our Roku would not fit in what should be standard HDMI ports.
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From$83
Home2 Suites by Hilton Atlanta Norcross
3.8/5101 Reviews
Peachtree Corners
Norcross
|1.6km from city center
Worst hotel customer experience I've ever had. I need to book a hotel room for a family member who was traveling in an emergency situation. I called Hilton reservation line, and they assured me that it would be no problem for her to check in because I added her to the reservation, prepaid the room, and could complete a form to cover any incidental charges. Jermaine at the front desk was extremely rude to her when she went to check in. I called him and said that she was trying to check in, and he again said that he would not be letting her check in and I could call the reservation line and ask for their help. He then cancelled my prepaid reservation on the spot without telling me and would not answer the telephone when I asked the service representative on the Hilton reservation line to call him and resolve the issue. When I tried to call him back directly to clarify, he told me that he was not going to let her check in, and that he didn't need to explain anything to me, and that he was going to hang up on me (which he did). I don't think I've ever been told that I was going to be hung up on by a customer service provider. I still don't know why this happened, and the Hilton customer service person I spoke to on the reservation line confirmed that the situation did not make any sense. To top it all off, I was told that I would still be paying for the reservation, even though it had been cancelled, because it was prepaid. I tried to book this hotel to make a difficult situation for a close family member a little better. Instead she was treated terribly, sat in the parking lot of a hotel in an unfamiliar city for an hour while I tried to sort it out, and ultimately left exhausted, with no room. Hilton and specifically Jermaine, made a bad situation much worse. Anyone considering a booking at this or any other Hilton property should give my experience some thought first.
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From$116
Courtyard Atlanta NE/Duluth Sugarloaf
4.4/5104 Reviews
Duluth
|5.72km from city center
Unfortunately, Due to a delayed flight we decided to stay one night in ATL instead of driving home today. I booked using priceline. I normally book directly but priceline’s price was way more cheaper. Like before, I was traveling with my children, and I understand not having two beds since I only booked a room with a King bed and a sofa bed, but unfortunately the sofa bed didn't come with a pillow. So I called the front desk to request for pillow and I was told that there’s no pillows available anywhere. Apparently there is no housekeeping available at 8:00PM and they have no way to access the housekeeping inventory. I have never heard of this! I was so tired of dealing with it so I guess we just had to sleep with no pillow. I loved this hotel, and stayed here several times, but I think if this is what I get booking with priceline, I don’t think this is Marriott standard with this type of service. I don’t know If this worth driving and staying at this hotel when there are others closer. Along with this issue, we found a crayon in the sofa, and a tissue in the trash can. In this time of covid craziness, I sure hope my room was cleaned! I honestly don’t know what to think at this point. This was terrible service. They couldn’t even get a pillow from an unused room?? Ridiculous. To top it off, I emailed the hotel manager about my stay and she didn’t even respond! If a manager doesn’t even care about their customers, I can’t even imagine how the staff cares for their hotel. I would not stay here…and I won’t in the future. Poor staff and management.
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From$131
Clarion Suites Duluth I-85
3.2/5105 Reviews
Duluth
|6.5km from city center
It's a clean, quiet and safe (lots of cameras) The breakfast is good and it's centrally located so you can jump on 85 in a few minutes or get to the local places in no time. The front desk staff are really friendly and helpful. Especially the lady at night...
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From$66
Brick Lodge Atlanta/Norcross
4.1/5106 Reviews
Norcross
|3.93km from city center
Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.
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From$67