Hotels Near Sierra Nevada Chocolate Company
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Hotels Near Sierra Nevada Chocolate Company In Reno
1 Reviews
Outstanding1 Reviews
South Reno
Reno
|0.46km from city center99 Reviews
99 Reviews
South Reno
Reno
|0.65km from city center9 Reviews
9 Reviews
South Reno
Reno
|0.77km from city center50 Reviews
Excellent50 Reviews
South Reno
Reno
|1.01km from city center99 Reviews
99 Reviews
Downtown Reno
Reno
|1.38km from city center59 Reviews
Excellent59 Reviews
Downtown Reno
Reno
|1.53km from city center106 Reviews
Excellent106 Reviews
South Reno
Reno
|1.64km from city center101 Reviews
Very Good101 Reviews
Downtown Reno
Reno
|1.73km from city center97 Reviews
Excellent97 Reviews
Downtown Reno
Reno
|1.75km from city center120 Reviews
120 Reviews
Downtown Reno
Reno
|1.78km from city center90 Reviews
Very Good90 Reviews
Downtown Reno
Reno
|1.91km from city center34 Reviews
Excellent34 Reviews
Downtown Reno
Reno
|1.94km from city centerHotels Near Sierra Nevada Chocolate Company In Reno Review
116 Reviews
Reno
|2.89km from city centerI have being coming to Reno for the past 10 years and staying at the grand sierra resort and ****** has being one of the best ever. Rooms are beyond my expectations very clean and spacious and one of the best things is that they have a microwave if you have kids you understand what I mean lol!!!! Thank you!!!
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From$69
114 Reviews
Downtown Reno
Reno
|0.14km from city centerEarlier I posted a negative review if the Atlantis Hotel & Resort. Same day, few hours later, went to Silver legacy.I found this ****** must looser than Atlantis! If I return to Reno, I will avoid Atlantis and spend more time and money in the Silver Legacy. I found the El Dorado had tight slots too! No recommendation there!
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From$56
4 Reviews
Reno
|2.05km from city centerNone of the employees were wearing masks like they are supposed to be, that was an unpleasant surprise at check in. The room was supposed to be non-smoking, but reeked of fresh cigarette smoke. The bathroom door hinges were coming loose, making the door very difficult to shut and open. The sink wouldn't drain. The floor was grimy and the AC unit appeared to have lots of food crumbs in it. The spot in front of the room was occupied by an abandoned vehicle (no plates), so that's nice. Safety issue. The door handle latch and deadbolt did not like to latch in the low morning temperatures, I basically had to throw my whole weight on it to get it locked. Then having assured it was locked when I left in the morning, the door was unlocked/unlatched when I returned, meaning someone who works there went in while I wasn't there and didn't make sure the door latch caught. If it was housekeeping they sure didn't tidy anything, or get the sink to work... Lest anyone think I am just too picky, I have stayed at other Motel 6 locations without having a bunch of problems to report. The microwave and fridge were clean, the sheets looked clean. The front desk lady was kind when I needed a new keycard.
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From$0
83 Reviews
South Reno
Reno
|12.25km from city centerSo first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.
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From$153
101 Reviews
South Reno
Reno
|10.91km from city centerAfter a horrible experience at another hotel (checked out immediately due to uncleanliness), I was driving around by myself with a newly operated on puppy at night looking for a place to stay. My husband called this hotel and asked for a pet-friendly room on the first floor. When I arrived the lobby was cozy and clean. The front desk attendant was very kind. My room was clean, the bed was very comfortable, and I was placed on the first floor near a door outside which was very helpful! They also have a nice small off-leash area for pets.
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From$0
71 Reviews
South Reno
Reno
|7.38km from city centerThe place seems very unorganized. Tammy Adams is supposed to be the manager but we stayed 3 weeks and many things were not up to Hilton standards We had no phone , clock or desk lamp. I tried to call the front desk several times and let the phone ring at least 20 times each time and no one answered. I was a cancer patient and really was not well. I was taking meds every hour and a half day and night. Not having a clock was very difficult in the night. A friend sent flowers and she hadn’t heard from me so she actually called to find out that they had arrived so my husband went to get them. David, at the desk, said he’d come up to tell me but I he didn’t leave me sticky note on the door. If I had a phone , like at other hotels, I would have been left a message. We were told housekeeping would come on Thursday, then Friday then finally came on Saturday. I was really suffering and bed ridden. The housekeeper Allie was so accommodating and helpful. I want to compliment her. I asked about why she hadn’t come and she said she’d been assigned 413 not 415 those days. The next week no service until Monday of the following week then again on Wednesday. The day before we left. It seems like there is no house keeping supervisor. I do want to compliment Crystal who was serving breakfast and Wednesday evening social refreshments She is very friendly and helpful she makes sure the food is great. Home made cookies a favorite. Even though CRol Nicholson is the event manager, she is very friendly to the guests and staff. She helped us get our reservations straightened out because we had to stay the 2 weekends We could have been with out a room if Carol hadn’t fixed it. My husband had tried to arrange the reservations with Anita but not done right. A suggestion for the custodian. The lobby restroom floor was very wet after he mopped yes there was a cone saying wet floor but I suggest he be given a dry mop to use after using the wet one. A disabled lady had to use it and had to grab the sink. It’s not hard to dry the floor!!! I’m disappointed that the quality of this Hilton has dropped so much. We’ve been going there over 5 years because of my health problems.
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From$167
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