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We were really impressed with this hotel. On our first day, we arrived at 10 AM for check-in and the staff let us check in immediately because a room was available. We stayed here for 5 nights, and the staff cleaned our room and changed our towels every day. The room was clean, and the reception staff were very friendly and always greeted us with a smile. Our family plans to visit Coventry again next year, and we'll definitely choose to stay here again. The hotel is right next to Coventry train station, making it very convenient for travel.

It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.

The room was spacious, much more than I thought that it would be. It was also very clean. As we were out most of the time, we couldn't really get to use any of the facilities, if any in the hotel. As it's right smacked within the Coventry Club Football Arena, I can imagine it being a good accomodation for football fans whenever there's a match. The downside is that it's a little out of the way from the city centre. Unless you have a car, it might not be convenient to go to the city centre from this hotel.

I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.  On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.  Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.

Booked the hotel as it was near the place I was gonna work at the next day. It was accessible, very near the train station, and the town centre as well. Even though it was close to them, the place felt safe. It had all the basic amenities and it was clean. The people at reception were nice as well.

The overall room of the hotel is spacious and well equipped. The location is located in the center of Coventry and it is convenient to travel. It was the last morning of the room toilet that smelled strange, which slightly affected the experience of staying.

The hotel is in a convenient location, with Costa, McDonald's, and TGI Fridays nearby. The staff are friendly and parking is free. The room is big and the bed is comfortable. However, the hotel is a bit old, the bathroom had a bad smell, and the room lighting is very dim. Overall, the price feels a bit high for what you get.

Everything was superb except for smokers where I thought it's non smoking area. I fed back to the staff the rest of my concerns.

Health is OK, the environment is very good, downstairs is Starbucks, breakfast is not delicious, there are few types, the scenery is very good, leisure vacation is very suitable, the front desk service attitude is also very good, it is worth living.

Here's a polished, balanced, and favourable review: I had an enjoyable stay at the Britannia Hotel Coventry. The location is excellent, especially being right next to the bus station, making it very convenient for travelling around the city. The front desk staff were friendly and provided great service throughout my stay. My room key stopped working a few times, but each time the issue was resolved quickly and efficiently. I also needed to ask about using the older-style shower hose, and the staff were polite and happy to help. The room was clean and tidy, with fresh towels provided. It was well equipped with tea and coffee making facilities, a kettle, a hairdryer, and an iron, which were all useful extras. The bathroom could do with a bit of a refresh, but it was clean and everything worked as expected. There wasn't any air conditioning, although there was a desk fan next to the bed, which helped keep the room comfortable. Overall, I enjoyed my stay. The friendly service, convenient location, and good room facilities made for a pleasant visit, and I would happily stay here again.