Top 10 Benedict's Hotels

Feel good hotel, kids have extra beds for free, good service and clean, restaurant is delicious, kids said good, will stay again next time, convenient taxi so I did n’t drive

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

This was my first time staying at this Marriott property and it is a wonderful addition to the Marriott portfolio. The location was a different area from what I am used to, but I liked being in the financial area and did find that Michigan Ave as well as the Lakeshore trail were all within close walking distance. Access to the El train lines is the best because in the area you have access to either the blue or red line all just a few blocks away. This is the only area other than the Clark/Lake station where you have this option for the two lines as well as Orange and Green lines. The decor of the hotel was modern and sleek. I had breakfast at the hotel and it was very good. Nice exercise room. I used my Marriott suite nights to upgrade from a regular room. I was supposed to get a corner suite but it was not ready when I checked in so I opted to take a regular suite which was ready. The room and bathroom were great, plenty of room and I liked that there is no carpeting on the floor, just rugs and hardwood. I would definitely recommend this hotel.

We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

This hotel makes people feel the feeling of returning home: there are delicious dishes at home, a warm and homelike environment, and a full range of all-weather services. I'll come here if I have a chance.

This is a must-stay hotel in Chicago. We stayed in a 'Zen Suite One Bedroom' and were very impressed with the amenities in our room. The bathroom was enormous. There is a large stand up shower, as well as a stand-alone tub for soaking, duel sinks with plenty of counter space, and a door separating the toilet from the rest of the bathroom. Extra surprises for us included the heated bathroom floor, Dyson hair dryer, flat iron, comfy robes/slippers, Nespresso machine, Nobu signature bed, and modern décor. Everything feels brand new in this hotel since it only recently opened. We dined at the restaurant one night and the service and food were both top notch. I will always consider Nobu Hotel for any future travel to Chicago, as well as any other Nobu Hotel graced cities!

Can only say that the location of the hotel is very good, on the gorgeous mile head, next to the Water tower place, downstairs is the Canon goose and other monopoly, walk to the famous, beautiful Lake Michigan, 4, 5 minutes, go to the 360 Chicago Building Just 2 minutes, and the favorite Chicago Art Museum! Chicago travel is a great choice, breakfast is a standard American breakfast! They are all single-pointed. Looking for a good season to go to Chicago, will choose this hotel, it is best to choose a lake view room!

I stayed with my mother-in-law for mother's day this May. I heard so many good things about this hotel brand but never had a chance to try. Everything was gorgeous and luxurious except for the swimming pool. I loved the decorations of the hotel lobby. Looked so much high class just like I expected from The Ritz-Carlton. This was my first stay at The Ritz-Carlton hotel and I really enjoyed it. I got 20% off from the restaurant due to my platinum status. Food was delicious and price was reasonable but I wouldn't say it blew my mind. Gym was very spacious with lots of equipment. Some areas even have lake view. Pool was okay size with lanes but didn't feel luxurious pool at all. I couldn't get room upgrade to lake view but they gave me room #1902 and it had both city and lake view. The receptionist said that they do not count under 20th floor as lake view but my room had a fantastic lake view. You will need to ask them to give you 19th floor room facing lake so you could enjoy both city and lake view. I highly recommend this room if you want luxurious staycation. This was my first stay at The Ritz-Carlton but certainly will not be the last one!

I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest.