Top 10 Bird House Hotels

This hotel is very difficult to find, especially in the dark… signage is minimal if any. No real directions on where to park. There is a parking garage attached to the building. No safety measures that we could see; anyone could enter the maze of hallways…a gauntlet of twists & turns that you have to navigate on foot in order to find the actual hotel. UNSAFE!!!We were told NO luggage carts so be sure and pack lightly. Check in took FOREVER and there was no body in front of us. Front desk clerk was however very knowledgeable. No ice that we knew of. ***Excellent breakfast buffet on the weekend …it blew us away!!!AND very pleasant hostess. Requests were not met for additional towels. We would not stay here again even though we are loyal to Marriott.

Parking is easy, the ****** is bright airy and inviting. They have so many slot machines you have to find many of your favorite slots. They have an amazing amount of food options. We ate at the Italian fast food stand in the food court and the food was delicious and fairly priced. The bathrooms are immaculate.

THANK YOU TAYLOR! My family came in from California to visit for a few days. They have two small children. I called the hotel 2 weeks prior to request connecting rooms and spoke to Shay. He said he was the manager and to call one day prior to our arrival to see if connecting rooms were available. I called the day before arrival and Shay wasn’t there. I spoke to another front desk person and they said there were no connecting rooms in the hotel and to email JOCELYN the general manager. I emailed JOCELYN and never received a response. NEVER! Frantic I’m calling the hotel the morning of arrival asking for Shay still no Shay. However I was speaking to TAYLOR AND TAYLOR MADE IT HAPPEN AND SAVED THE DAY!!! TAYLOR blocked the rooms for us and made it happen so our family could be together. The hotel is nothing special the beds aren’t even comfortable but it’s clean. Due to Covid I did not see my oldest granddaughter since November of 2019 and I had a brand new granddaughter to meet THANK YOU TAYLOR FOR KEEPING OUR FAMILY TOGETHER. Management at this hotel just doesn’t care about the details. I’m lucky to have found TAYLOR who does care about the guests that stay there. In the future if it’s too much trouble to get connecting rooms I’m sure there is another hotel down the road that can accommodate us..

Super staff here - very professional and kind. Not stingy (i.e. don't put paper plates away after breakfast so you can grab one for dinner if necessary). Sets the tone for a stay

Location not super - about 15 minutes from Bethlehem downtown. Newish hotel and the interior is a little more lux than your typical mid-range US hotel. That being said, the breakfast was a disappointment. No healthy options: just sugary yogurt (why no plain greek yogurt?), the bananas had brown spots on them each of the 3 days I stayed (and weren't replaced), the oats were DIY from a packet which are never as nice as when they are made up as a batch which negated the appeal of the toppings.

Room was filthy. Mattress and mattress pad were both TERRIBLY stained. Crud in all the coroners, garbage behind headboard, shower was stained. No sheets for pull out couch. Temperature could not be regulated. We froze all night even though the thermostat was set to 73. Poor quality breakfast offerings. This was definitely not the quality you would expect from a Hilton brand hotel. Would not recommend.

Convenient transportation, beautiful scenery, clean and tidy, large room

Very recommended, the room is large, the overall hotel facilities are good

The hotel with good sanitation, facilities and services, the front desk staff is also very enthusiastic. It is worth mentioning that the next day, when checking out, the mobile phone was dropped on the sofa. It was not found at the time. After the call was over, the front desk confirmed that it was specially taken care of, and the phone was confirmed twice when it was taken. Really moved and thank you! ! !