Top 10 Black Lantern Hotels

This is a most amazing resort with excellent separate rooms like a condo, and each and every staff member we encountered over 6 night stay at lobby , concierge, shuttle drivers, waitresses etc were obsolutly amazing!, helpful and smiling in all regards. The food at dinner and breakfast had great variety daily. The breakfast buffet was one of the best we encountered. The guest room was spacious with a private pool area. We have travelled all over the world and stayed at Marriot's and Hiltons, but we had the best experience at this hotel. The ambience was peaceful and totally relaxing in this new resort. They served a delicious drink of 40 herbs when we checked in. It was delicious. We extended our stay by 2 nights as we were having such a great experience. The guest relations manager, Sophia, and all the staff were asking us how our stay was daily. personal attention is what we received. We were given a token of gift of crete upon checkout. Thank you so much Sophia and the team for making us truly welcome. We loved it so much we will return again. Thank you to all of the team members! Have a wonderful time off over the slow season.

The first-line sea view and private beach view are invincible, and free parking is also a bonus. I lived in a double-examination sea view room. The living room and balcony on the second floor can only see the scenery, but the air conditioning effect is too poor, and the upstairs is too hot. The temperature on the island in July and August is very high. All items in the hotel are charged, including water, and there is no free bottle.

A lovely hotel in Chania. We had two nights with this hotel, the location is perfect. The breakfast is wonderful. There are several really nice decent local food just a few minutes walk away from the “tourists restaurants”. Seafood is excellent!

Beautiful hotel, has been done up to a very high standard. the water park area there is great for children. We traveled with our 1 year old son so we were very appreciative to get a travel cot in the room for him. The hotel and staff I couldn’t fault as it was all amazing, lots of choices in the main food hall. The 3 À la carte restaurants we visited during our stay were all great but not the best choice for a small child so we would take him to the main dinner hall first then we would eat later (which wasn’t a problem). Beach is very pebbly so it is not very comfortable to walk on so we would go in our shoes and take them off before we got into the sea. My main let down was the cleaning staff who cleaned our room … - We were there for 7 days and our bedding wasn’t changed once (I know this as there was a sand mark on the bed which was made our first day there and was still there when we left) - the bathroom miniatures we’re only replaced twice - milk/tea/coffee was only replaced once - one of the days we were still in our room at 10 (just about to leave) the cleaning staff came and we said they could come in as we were leaving .. turned round and they were gone (assuming they’d come back), got back to our room about 2pm and our room hadn’t been cleaned and we had no towels. - on our last day we payed for late check out, that day no cleaning staff showed at all, so we had no water or towels to use that is not acceptable for a 5 star hotel especially seeing as we’d payed $120 for late check out. All this with the cleaning of our room did put a dampener on the holiday. Lovely place to stay but I will definitely not be going back