Top 10 De Jonker Hotels

This was the first hotel we stayed in on our tour of Holland. It certainly set the standard for our trip. The hotel is set in traditional buildings facing a canal in Old Leiden. We were warmly greeted on our arrival before being shown to our lavishly decorated room. The hotel buildings are narrow and tall like most of the old Dutch buildings and have been sympathetically renovated with many of their original features. This includes the staircase which is steep, narrow and winding. Taking our suitcase up to our room was challenging but we were assisted by the willing receptionist. I have to say it was well worth it, our room was stunning with lovely view over the canal. The room its self was fresh and clean and contained everything we needed for our stay. Breakfast was optional and we did opt for breakfast, which although it was quite expensive, it was well worth paying for. There was a great choice of hot and cold food and drinks that were all freshly prepared for you. In particular the extensive egg and tea menu's were quite impressive. The breakfast room itself was exquisitely decorated with panels of Dutch landscapes to browse whilst you ate. Old Leiden was also a beautiful part of the city and our hotel was the perfect base.

Very close to Leiden Railway Station, very convenient, the hotel is relatively clean, there are many supermarkets around, there are many restaurants, about ten minutes to the center of Leiden, it is convenient to take the train to other cities.

Worse experience i/we have ever had at a hotel. Accepted my husbands cc , who stayed at this hotel for 30 something days and he was never asked in the middle of his stay to show his cc again… even though he made an additional booking during his stay for a few days longer. I was visiting Leiden when he was leaving because our daughter started studying there. So when i came my husband mailed with the hotel to make a reservation for me , the hotel accepted his cc again with no remarks what so ever. And my husband had told them in the mail that he was leaving and i was going to stay at the hotel. They had already been payed for his longstay , had his approval of his card for my stay and they had everything they needed to claim the money at the end of my stay.But 4 days after he left they asked me for the cc ( mind you they never asked my husband for his cc during his stay!!). But my husband is an EU citizen ( white) and i am not a european ( brown/coloured person) . The bottomline is that they don’t trust people who are non-european/coloured. Even though they did trust my caucasian EU husband !!! In the end i gave them my cc and i still had 14 more days to stay … they pulled of the complete amount of the upcoming stay IMMEDIATELY!!! I have never seen this before. Such a bunch of money-grabbers . I felt very DISCRIMINATED by an all-white( blond) distrusting staff . My husband informed the manager and received an even worse mail back , complaining about my behaviour instead of verifying what had happend leading up to my dissatisfaction. The manager believed his staffmembers blindly. I had never been treated so bad in my life at a hotel or for that matter anywhere.( and we travel alot !) They had everything they needed to claim their payment in the end!!! I moved out the next day and went to the Fletcher Wellness across the street and had the best treatment i could imagen . Payment in full at the end of my stay no asking for cc during stay. Never again Golden Tulip Leiden , WORSE HOTEL EVER!

The truth is that everything was great, from the arrival and the check-in process to the quality of the room, which was the best of all, incredible views of Leiden and its central square at the station. Checking out was a little more complicated since the reception was closed and we had to call a phone number, etc., but apart from that, everything else was great and we loved it, if I come back to Leiden I will repeat

The room is large with a balcony (the balcony is open, that is, the balcony of this row of rooms is open, there is no partition, in case someone is strolling over, it is also possible, I always feel that it is not very safe to lean on the balcony door).😅) There are billiard football, billiards hall in the hotel, there are ****** Free parking, adequate location