Top 10 Fly Park Hotels

When I arrived, I was greeted by a funny and witty man, Ted who welcomed me and opened the front door. Our room was very nice and the restaurant and bar was more than enough. I enjoyed breakfast in the morning and also had a meal at the bar. The bartender was extremely nice too! We took the shuttle to a near by restaurant and were driven there by Ted. He was so overly pleasant that I felt compelled to leave a review. As a business owner, I celebrate employees who go above and beyond to make you feel special. That is what I felt with Ted. He had our group laughing the whole time. I was on a trip for business with dozens of other people. We had a conversation about the really great customer service at this Hilton. Well done everyone. You have a real good thing going on there!

SouledouttoChristForever ＜mellissacarrier@gmail.com＞ AttachmentsThu, May 5, 8:43 AM (1 day ago) to guest.correspondence@hilton.com Hello and thank you for the follow up note. In light of the insect situation which was not resolved up to check out today 5/5/22. I was greatly disappointed, of which 40,000 points were added to my account equivalent to 1 night’s stay. This is unacceptable. However, after stripping the bed and pillows of the linen this morning (5/5/22), I found these stains on the pillow coverings. This is truly unacceptable seeing that my company trusts that the properties we stay at are clean and safe. In my experience with Hilton, it was always good up to this specific stay. I was not safe from the insect that crawled on me while in the bed, nor the ones that made nests in the room, which I reported to your front desk management, nor was my bed linen (pillow coverings) clean. I’ve attached the pics as proof from room #161. I am in no way looking to ”out” your property, but on your website and onsite, the “CleanStay Program” is plastered on the walls, and I also quote ”Our housekeeping room protocol begins with our team removing all used items from the room such as bedding and towels. Next, the team performs a full clean of the room and bathroom including vacuuming the carpet, mopping floors and wiping down all surfaces with hospital-grade cleaners. Then, using trusted products from Lysol*, Dettol*, Sagrotan*, or Napisan*, we do an additional disinfecting step for high-touch surfaces in the room. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay.” This quote was taken from your website: Hilton CleanStay. Given the fact we are still in the COVID19 era, your statement does not follow through with what I experienced at the Hilton/Brentwood Nashville. I know there's a staff shortage, however, attention to details matters. Safety matters. Cleanliness matters. I would like to tell other colleagues to stay at this property for the convenience of being close to our office, but unfortunately, I will not be recommending it. Thank you, Mellissa

This is a great place to stay with great staff in a perfect location.

Absolutely loved this hotel. So much to do and the kids loved the pool. Grilling are was really nice to. Staff was top notch. Cleaning ladies couldn’t understand me but them seem nice