Top 10 Jade Island Hotels

Wow! Check in at 2am due to a flight delay..... your worse nightmare right???? WRONG!!! Katy was alert happy and wow not use to exceptional service at that time. I'm use to blan id payment.... not her she was all hey good morning! How was your trip? Oh ur diamond..... dang u live with us!!! Giggled a little bit thanked me for my loyalty.... doesn't happen often... did ask for mu last name with id (standard) but just didn't feel like a regular i have better things to do then help you check in! That made my flight seem less stressed! Then in the morning tim/tom not sure the name but he was polite greeted me and held polite not wasting his time conversation. Then is lady walked before even greeting the front desk guy she said hello good morning and how are you? Its been a few months since I have had such a warm welcome and day. Its refreshing Keep up the hospitality it refreshing for stressed travlers!

Came in town to see family and really enjoyed this hotel. Everyone we encountered was so friendly and attentive. The breakfast in the morning was very useful to grab a quick cup of coffee or a bite. I particularly want to thank the two ladies working housekeeping on the third floor where I was staying, I believe their names were Julia and Romelia. They were lovely, sweet, and just very pleasant. Thank you again and please recognize these great workers for their hard work!

We arrived on Friday 9/2/22. The receptionist was ok not overly friendly. We went into the room. The carpet was old and stained, the coffee table has been broken and glued back together, the phone had no buttons so you could call the desk, the ice maker was broken. We reported the phone and asked it to be replaced. I will say the bed was comfortable. Sunday I requested again the phone be replaced and was told someone will get to it. Monday night there were ants in the room. Tuesday I asked louder for the phone to be replaced and they spray for ants while we were out. Tuesday afternoon there has nothing been done. We demanded to speak with the manager which was not there. They put us in another room farther down the hall. That room had a working phone old stained carpet and couch. And the bed was hard. The receptionist said she would tell the manager and ask them to call us. We have yet to hear from anyone. For 179.00 a night you expect more. We are Wyndham owners and we expected better. And let’s not forget the broken side door. The hotel was aware of it. there were people coming in and out all day and night to certain rooms. Sketchy people hanging around the door with backpacks. RUN far away from this place