Top 10 Malachite Hotels

Finally came to check in, the first Banyan Tree in Guangdong, and I had a lot of comments during this experience. Let’s talk about the good part first: I received a call from Yoyo, the guest service team manager, the day before check-in. The service was very considerate and warm. He asked about our arrival time and room requirements, and also told us the entrance to the hotel and underground parking. Information guidance on the market. Yoyo knew that we were bringing children here, and it was their birthday that day, so they specially helped prepare some small surprises. The children were also very happy. Problems with the pool in the room were dealt with in a timely manner, and the room attendants were very nice, and the staff they met on the road also greeted them. The hotel overall is very beautiful, and the dishes in the Chinese restaurant are delicious. I look forward to coming next year to experience the rooms in the villa area! Secondly, let’s talk about the areas that need improvement: Luxury hotels really have to start with the small details. The breakfast experience was not very good. After entering, I found that the plates with food were not replenished in time. The waiter may be a newbie so he was a little busy. When there are many people during peak hours, customers are all looking for seats inside, and there is no one at the door to arrange the guests. Logically speaking, when a guest comes to the door of the restaurant, the guest is asked to wait at the door, the room number is checked, the guest is taken to a seat, and then other guests are greeted. On the day of check-in, I started to feel a little confused after getting off the bus and entering the lobby. There was a group checking in at the same time. There were too many people in the lobby and there was no order. The experience was not very good. In this regard, there should be arrangements for personal guidance for all guests. Just sit down or line up in an orderly manner. Details determine success or failure, and customer reputation is very important. Hotels in Hong Kong would rather make less money than affect the guest experience, let alone complain. Especially the newly opened hotel is not very perfect in all aspects, it is too new. If the reception volume is suddenly too large and cannot bear the demand from so many customers, then reduce the number of rooms to avoid problems, strengthen training, and make the service more refined, so as to win the hearts of customers. We are waiting for Banyan Tree to be presented to the public in a more perfect state. See you next year!

Songshan Lake Migratory Bird Hotel has a beautiful environment, the villa has a large swimming pool, the garden is also very large, friends like it very much, the front desk and butler service are very good, on call, check-in and check-out are arranged very well, there is a chance to come...

I have always liked this hotel, and I will stay here when I go to Chang'an on a business trip. Because Chang'an has no more choices, I have stayed at Chang'an International Hotel, the price is 56 hundred, but it is very old and old, and the whole room seems to have a dead mouse smell. Later, the staff said that there was a problem with the air conditioning system. This time I stayed on the first floor of this hotel. There were many mosquitoes (I didn't open the window), not one or two mosquitoes, but a group of mosquitoes, and there were flies. Because I was too late and tired, I endured it. Later, I told the front desk that they also sent someone to deal with it. I asked to check out at 4:00 and they agreed. And at noon the front desk took me to the restaurant to eat (I couldn't find the way) because I didn't have a good rest at night, I wanted to have lunch and rest again. So their service is good, if I have to stay, I will let them deal with the room in advance.

I enjoyed my stay at DG Intercon very much as it’s close to the shopping mall with a lot of food and shopping options. I especially love their Byredo Toiletries and the buffet breakfast from their G/F restaurant. I’ll def visit again!

Luxurious hotel room at a nice location with lake view. The breakfast choice was just okay but very disappointing for a 5 star hotel. For example no orange juice, no cheese nor ham. Fresh fruit choice was very basic, no strawberries, no berries, no pineapple.

It is good as before which is even better now as there are hot springs too. This hotel is good for both lovers and family to have a relaxing day!

The service of international chain hotels is different. I am very grateful to the beauties at the front desk, Shirley and Lily, for upgrading the room and giving two children a buffet breakfast! It’s worth coming back during the Spring Festival holiday!

The navigation is accurate and goes directly to the gate of Dongguan Yingbin Hotel. Parking in the underground parking lot is convenient. The elevator goes directly to the lobby and the staff greet you politely, making you feel at home. The room is spacious, the lights are bright, the bedding is comfortable, and the shower is large. Take a battery car for free to explore the hotel's lakes and mountains, and the scenery is elegant and beautiful. The breakfast is rich in variety and the dining environment is quiet. In short, the environment and services of the State Guesthouse are quite good. Will stay here again if I have the chance!

Excellent room and bed. A bit noisy but I guess was just unlucky with rude customers yelling in the hallway in the morning. Staff at reception speak a bit of english.

I took my family and children on vacation, and I was not disappointed. The environment is very good, there may be a golf course, the air is very fresh, and there are many fun places for the children. I like to go to the children's playground the most. I will come again next time.