50 Harbor Town Square, Memphis, Tennessee, United States
"River Inn of Harbor Town was such a pleasant surprise in Memphis, TN. Instead of staying at The Peabody in downtown Memphis recommended by a few friends who have family in the city, I've chosen to stay in the River Inn of Harbor Town on Mud Island, five to 10 minutes by car from the busy Beale Street. I chose this boutique hotel with only 28 rooms housed in two different buildings because it's won the Conde Nast Traveler Reader's Choice Award as the number-one hotel of the South. From my research, I also liked the fact that Harbor Town is a safe, upscale new urbanist-style residential neighbourhood with younger, more affluent Memphians. From reading the reviews on Trip Advisor, I also liked the numerous positive reports of the hotel's geographical position facing the Mississippi River. My four-night stay at this tiny jewel hotel in the little oasis just outside the main business district downtown was such a delight! Voted by USA Today's 10Best.com as one of the 10 best places to travel to in the U.S., Harbor Town itself is a charming destination with joggers, dog walkers, and river watchers along the trails of the Mississippi River just across the street from the hotel I picked a room with a river view and was already charmed by the first night of sunset along the river banks. The hotel is enchanting with its old-world charm - a lobby with a fireplace, a vintage-style crystal chandelier, and hard-wood floors with rugs and paintings of trees along the river banks. I particularly liked the welcome champagne/wine hospitality and the roll-down service every night with a glass of port and chocolate truffle. Because it's a boutique hotel, there were only a few staff members who were all very friendly and helpful and I can remember them all by names. I would particularly like to thank Front Desk Manager Amy Nguyen who went above and beyond to make sure that my Lyft rides to and from Beale Street were safe. She offered me her cell phone number and asked me to share my route (a security measure on the Lyft app) with her even though she's already resting at home after her shift. She also texted me to make sure that I got back to the hotel safely. I did the same thing with her when I checked out and left for the airport. My standard Queen room was small but charming with a four-poster bed and a river view. The closet was big enough with a lot of hangars for my clothes for the four days. The shower pressure in the bath tub was strong with quality toiletries from Gilchrist and Soames from London, U.K. I usually like a kettle in my room for drinking hot water in the morning before breakfast and the hotel staff went above and beyond to get me one the first morning when I was there. The bathroom tiles and walls looked a bit tired and probably need a facelift of some sort. I would also have preferred the room floors to be wooden instead of carpets. But overall, I thought the room rate including breakfast was good value for money. I also liked the library-sty"
"We have stayed at the River Inn MANY times over the last 10 years and each visit is absolutely wonderful! It begins the moment we make our reservations. Mehri goes out of her way to ensure we are well taken care each and every stay! We are greeted upon check in by such a pleasant staff ... Taylor, Amy, ... THE BEST! They ensure our entire stay is A++. Our rooms are always sparkling clean, orderly and stocked with plenty of towels and fabulous bath amenities. Dora and Maya are a part of a hardworking and friendly housekeeping team and they go out of their way to make our stay exceptional and provide excellent service. Lisa does a fabulous job keeping everyone on the housekeeping team organized. We could not ask for more! Guests enjoy the most delicious breakfast each morning. Arek is our favorite server! Each morning he makes sure we have our favorite things even before we ask ... yummy muffins, hot tea, fresh orange juice .... :-) The food at Paulette's is outstanding and well worth a dining experience. We are frequent diners ... we love it and have recommended it to many of our friends ... they all agree!!! Staying at The River Inn is exceptional and you will not be disappointed!!!! We look forward to our next visit! THANK YOU River Inn Staff! The Hopp's, St. Louis, Missouri"
"When our spring break plans had to be cancelled, we booked a weekend at the River Inn. It was a dream stress-free getaway. Karl Friedrich, the General Manager, seemed to be around every corner. Each detail was impeccable. Cheerful front desk, attractive tiled stairway for when we wanted to skip the elevator, fire in lobby, roses everywhere. We booked a dinner at Paulette’s & it was divine, with a river view. We had appetizers upstairs at the Terrace with another stunning river view. Even breakfast (included for 2) had a river view! The room and bath were luscious. Living room with working has fireplace. Truly, we wanted to move in. Housekeeping was lovely and accommodating to our schedule and needs. Chocolates and port wine surprised us at turndown. After a weekend at The River Inn, my husband & I were recharged & refreshed. Could not have improved upon our experience. Weather was dreary and cloudy and we still had a great time. Neighborhood is very walkable & a manicure/pedicure was down the street. Massage shop was a couple of doors down & a gourmet grocery on the corner. Beautiful & fun!"