TOP 10 Ponta Delgada Hotels

Love love love this hotel! Don’t let the slightly odd location fool you (it’s right at the entrance to the city; it’s actually perfect once you’re acquainted with the area, and walking distance to just about everything in PD). Also, the inside of the hotel is perfect – new, modern, clean, spacious, and refined. The outside doesn’t do it justice. The spa: Amazing and pristine. We used it almost daily. It’s so clean and has everything you need after a full day of exploring on your feet. The breakfast: Wow. There’s little else you can think of wanting. The service/concierge: This is the best part. Every single employee of the hotel was wonderful, caring, and attentive to our questions and wants. The recommendations given by Luis and Victor (apologies if I misspelled your names!) were exactly what we wanted. We arrived without much of a plan, which ultimately didn’t matter – Luis and Victor helped plan out or itinerary, location by location, including the restaurants. This hotel has few, if any, negatives. Stay here, it won't disappoint. We’ll be back!

A fairly new and clean hotel, but the staff really destroyed our experience unfortunately. The pros: - New large rooms - Small but clean bathroom - Free breakfast - Free parking - Central location (not a huge city) - Comfortable bed The cons: - Staff there to do bare minimum and make you feel like you're annoying them - No breakfast left half an hour before it's meant to finish - Line ups for coffee at breakfast - You can hear everything through the front door to all the rooms being cleaned above, below and next to you, good luck sleeping without ear plugs - No water or anything provided in the room except tea Arrived on a 6am flight sleepless from Toronto to be looked at and in one glance told rooms won't be ready till 2pm, no exceptions. I ended up asking every few hours as we were freezing on chairs in the lobby, and were only told it's full and that a lesser noisy room would be available if we want to take it (smaller, smaller bed and facing the street) to which we said no, as we're light sleepers. You would think they would tell us when the room was ready but no, after falling asleep in a chair under the blasting AC, I woke up sick, stiff and the room was available but the lady at the front desk had better things to do than tell me. She could at least have offered us breakfast with warm coffee but no, zero effort made. At breakfast the next day, half an hour before closing there was no bread left or scrambled eggs. When we asked they said it was over, meanwhile we could see two cooks in the kitchen making scrambled eggs but obviously not for guests... this was the general experience throughout the stay. The best was at checkout being asked if we drank the bottle of water in the room. Firstly, there wasn't one, ironically, were they going to charge us for that too? Stay somewhere else, there are nicer hotels and inns, some near the waterfront and restaurants.

The hotel was clean and surprisingly quiet given its central location. The blue and white color combination throughout was a nice design choice. The bed was on the hard side, but was actually two beds pushed together so you can fall into the canyon in the middle of the night. The breakfast was ok, the variety of items was the normal selection but it wasn’t very tasty. There is a Spa area that you can reserve access in one hour time blocks. It’s a hot tub, sauna and steam room that also comes with shower and bathroom. The steam room was more of a stink room and so not usable. There is a rooftop pool that was nice. Parking-The listing says that there is free parking but in reality it’s not accessible (at least when I was there) because of random street closures that meant that the street in front of the hotel was inaccessible to cars and I had to park a couple blocks away. On that note a warning that the dense urban center is tough to drive around because of very narrow streets, one ways, and random street closures meant that google maps was nearly useless for navigation that I just got frustrated and parked the car and then walked the rest of the way to the hotel. My room, number 101, had a silly design flaw in that the bathroom walls were glass and so anyone else in the room can see you in the shower or sitting on the toilet. There is fogged glass that only goes 1/2 way up but that doesn’t really address the issue of seeing you or hearing bathroom noises.

We booked a 6 night stay in the Azores through Travel Zoo and picked Hotel Delgado. We couldn't have been happier. The rooms were nice. We had a renovated room on the fifth floor. There was a small deck overlooking the street. Perfect location. It was a short walk to the port and there were several restaurants in walking distance. The breakfast in the morning was good. There is a small bar on the ground floor. We stopped there every night either on the way out or when we got back. Carlos is the bartender and he was fantastic. He was working his tail off taking care of everybody and was always pleasant. Plus he is very knowledgeable about the island. He left a great impression of Azorean hospitality on us. We'll definitely stay there again next time.

The hotel is beautiful and has a very nice location in the center of the town and not too far from the marina at all. While each room is a little different in dimensions and layout, I found that it added to the charm of the building. We did have some trouble with the climate control (either being too hot or cold.) The restaurant in the hotel was absolutely delicious if a little more expensive than some of the other restaurants nearby. The reception staff were very helpful and available every time we needed something. My biggest complaint is not really with the hotel, but there are many beggars who would catch you on the way out of the door. Other than that, we had a pleasant stay.

Everything is good!

So far the best hotel of this year's Azores trips. Beautiful, very clean room with view of the port. Great Spa! Good breakfast and extremely friendly staff. One point of criticism: like in so many hotels, there is no enough possibility to dry wet clothes. On the Azors it will keep it wet from above. And it would be nice if you could dry shoes and jackets.

We went to Ponta Delgada for 5 days to surprise our parents on their 80th and decided to stay at Hotel Gaivota. Best decision we made. The staff were all super professional, helpful, and went the extra mile for my sister and I. Booking a breakfast for my parents to enjoy with us was no problem and we were happy to pay the extra fee. The rooms were clean, neat and more than enough for the two of us. We were aware of the parking restrictions and opted to park underneath for the night. It was actually very reasonable up to 08:00 in the morning. The hotel is in a great location and within walking distance to everything. We loved our stay, so a special thank you to all the staff and a special thank you to Sonia who put up with our questions about restaurants, florists, best places to visit etc. We are most grateful to have had the opportunity to stay at Hotel Gaivota and will definitely be back for their yummy breakfast.