Top 10 Royal Dragon Hotels

Breakfast is not self-service, the waiters are all Mexican. There are a lot of restaurants around, and you can walk around in the evening. The room is very clean, the air conditioning is not busy, it will be fixed next time.

Admittedly I didn’t have high expectations for a hotel in Rockford. But we were pleasantly surprised with the updated decor, nice breakfast/lobby area for hanging out with friends, and the quality mattresses and bedding. The breakfast, in addition to the typical waffles and warm meat/egg items, included hard boiled eggs and fresh fruit, such as melon and pineapple. The location is close to plenty of shopping and restaurants. The fitness room had a recumbent bike, elliptical, a couple treadmills and plenty of dumbbells and kettle balls. We will stay here again!

Pool area floor was really dirty… hot tub was very cloudy, full of sand, and whirlpool jets didn’t work right… Breakfast was okay.. Definite drug use going on by some of the guests… hotel elevator area reeked of **** every time we used them and I have a 4/7 year old… One guest was so messed up on something that he was slightly foaming at the mouth, almost fell over multiple times l, and spilled hot coffee all over himself… Staff was very nice and accommodating… Room was clean enough which was most important to me, but I wouldn’t stay here again based on the experience.

Stopped here for the night after a long drive and with a toddler that was getting cranky. Used points for our stay that we were given after a terrible experience a different Holiday Inn Express. This hotel was great, the opposite of our other experience. I booked online maybe a minute before we pulled into the parking lot, walked in, got our room keys, and was able to get our toddler to the room an into bed quickly and easily. The guy at the front desk was very nice, helpful, and got us taken care of right away. Room was clean and comfortable.

Did not allow people to check in early. After being told on the phone we can (drive 3 hrs wanted to change before attending a wedding at 1). We came back between the ceremony and reception had 5 mins until 3pm. She rudely said to other it isn’t 3pm. The guy ahead of me said well we have been waiting a very long time and it is 2:55. Very poor customer service!