Top 10 Saint Helier Hotels

This was our 2nd stay at the Grand Jersey Hotel having previously stayed in 2014. As before we booked a Park View Room. The hotel has not changed much since our previous visit and is essentially comfortable and welcoming. The location is perfect, taxi from the airport was around £20, or you could take the No 15 bus, which stops close to the hotel. Our room was located on the ground floor and was comfortable. We found the bathroom frustrating as the design did not make the best use of the space and was rather dated. The shower itself was reasonably powerful, although the shower screen itself leaked at the bottom creating a puddle on the floor. A minor gripe but something that needs attention. Breakfast was included and was of a good standard and variety. Choice of fruit, cereals, cold cuts, breads and most importantly the hot selection, nice bacon, sausages, eggs, etc, from the buffet. You could also order other items like smoked haddock, etc, if required. We didn’t eat in the hotel in the evening, but enjoyed pre-dinner drinks in the champagne bar, most evening. There is a nice indoor pool, complete with steam room and sauna. Changing rooms and showers were good, but the keypads for the locker doors were temperamental The hotel is not perfect and in places could do with some investment/refurbishment in places, however, it quite relaxing and a good base in St Helier.

Visited this hotel as a large group- celebration on Sunday who mostly had a roast dinner. We then went into the bar area for drinks which again we was well catered for. This hotel is fabulous from the food to the attentive and helpful staff members - you should be so proud of the customer service they deliver If you visit Jersey try this hotel and eat there you will not be disappointed Thankyou all for making our family celebration amazing

The location was fantastic with views over the Marina and the little island with the Fort. The breakfast was good and the customer service was wonderful, we got our room upgraded due to an check in error made causing a delay. We were very happy with the upgraded room. The only thing that could be improved was the Spa treatments as there was only 1 person that did the massage and he was booked out during our weekend trip. More spa treatments should be made available with more than 1 staff member. Also the lady who did nails, manicure/pedicures was also not available during the weekend.

The Atlantic Hotel is absolutely a first class property, worthy of its excellent reputation. I had a great stay at the hotel, including through Storm Ciarán. First and foremost, the staff at The Atlantic are really excellent. I can't think of a hotel I've stayed at where the staff have been so consistently hospitable, warm and personable. Several deserve to be mentioned by name. Nathan is the wonderful concierge - he is warm, eager to assist guests and genuinely interested to give great hints and tips and ensure each guest has a great stay. Equally Sherman the restaurant manager was a credit to the hotel. He greeted me by name each time I saw him and demonstrated the highest levels of professionalism, care and genuine warmth. I hope he's still there next time I return! Equally Gregg in the restaurant, Alex, the assistant sommelier, Patrick, Rui, the front desk team - all were great. It's a real credit to the hotel's leadership that they are attracting, training and retaining such excellent staff. That really shown through in the aftermath of Storm Ciarán. I knew that the staff were committed to taking care of us, ensuring the safety and comfort of guests. The hotel itself is a true classic. It's not the most contemporary - nor should it be. It has personality, warmth and is genuinely comfortable. Cleanliness is excellent and maintenance is good. Some areas perhaps are in need of an update, but nothing critical. I liked that the hotel didn't feel forced or that it was trying to be something it's not. I think the building itself has an elegance and presence. I really enjoyed my room. I would DEFINITELY recommend the sea-view. I hesitated and shouldn't have. It makes a huge difference. The view is exceptional and I loved the little Juliette balcony. The furniture is mixed, but thoughtfully so. The beds great and a delight to stay in a hotel that doesn't have a hugely over-heavy duvet. The indoor pool was pleasant and I appreciated the sauna too. Breakfast at the hotel is again first class. I definitely enjoy having hot food prepared to order. Plus a good quality, well curated buffet too. Food in the hotel generally is very good quality, but perhaps a little over complex. I counted five available menus for evening meal across the restaurant and bar / lounge. It's nice to have choice and variety - but that felt a little much. A small point, but amidst the five menus - the dessert options were limited and just not quite right. The small choice were all fine dining style - and just a little fussy. It's great to have a couple of innovative options but the menu was missing options that were perhaps just more classic and accessible. I think the pastry chef could perhaps also add to the afternoon menu some fresh cakes or home made biscuits to accompany a cup of tea in the afternoon. I also think that the music in the lobby and restaurant must drive the staff slightly crazy! A little variety would be good. Thos

We had a garden room, which was very well appointed and spacious. Unfortunately it was very hot, even with the ceiling fan on at night and the cleaning was very hit-or-miss. In the lounge the dreadful, inane, music playing on a loop was very, very, annoying, but the cocktails were very good. The restaurant menu was the same every night and very expensive for what was available - I had steak on two evenings, one was excellent, the other was just about 'okay'. The service could be very slow too. But we had a brilliant meal with my friend at her hotel - and it was not as expensive either. It was an expensive holiday, and should have been much better. We won't be going back. Next year we'll be staying in the same hotel my friend.