Top 10 Silver Creek Hotels
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Hotel Location
5940 Pony Express Trail, Pollock Pines, United States |
1.24KM from city center
Reviews From Real Travelers
Felt unwelcome from check in to check out. We had stayed at this hotel before the pandemic and had a great experience mostly because the staff was so hospitable. We experienced the exact opposite during our latest stay. The new owner must be very cheap. The staff was constantly telling me and my young adult children how much it would cost to replace items if we broke them. (We didn’t break anything.) The cleaning person yelled at us about the cost of towels because we had dirtied one towel cleaning up water tracked in from a big puddle immediately outside our door (impossible to avoid). It was difficult to get an fourth towel for 4 people. The front desk seemed upset that we checked in with four people even though that was how I made the reservation and was paying more for a larger room. Staff was constantly monitoring my young adult girls. Overall we felt very unwelcome. In the plus side, the rooms were nice. The rooms would have been clean had it not been for the puddle up in front of our room that caused very dirty floors. I do not recommend staying here and will not be back.
- Guest User
I am so grateful for the hospitality of Trish and everyone that helped me. I was stranded on my way to Tahoe and they were able to provide accommodations for me to stay the night and wait out the storm. The room was clean and comfortable. Highly recommend!
- Guest User
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