Top 10 Terapia Hotels

The hotel is new and located in a recently developed area of Rio Preto. There is a mall across the street with many restaurants and plenty of shopping. The hotel is clean, and the staff is very friendly. They have a wonderful breakfast with everything you need to get you going in the morning. The pool area on the top floor is a beautiful place to relax. I felt very safe and secure in the hotel, as well.

De longe uns dos piores Hotéis da Hilton que eu já fiquei. Tive problemas desde o check inn até o check out. Nunca fui tão mal recepcionado. Logo no check inn, a recepção estava lotada com uma fila gigante de carros parados no alpendre de entrada, onde eu estacionei e fui fazer o check inn. Não encontrei nenhum manobrista e por isso, simplesmente parei na fila e fui para a recepção. Dos 3 atendentes, 2 estavam conversando juntos e vendo mensagens pelo whatsapp e rindo. Eles estavam no guichê do Hilton Honors, enquanto o outro estava lotado e o outro vazio sem ninguém atendendo lá, enquanto o outro atendente no guichê do meio atendia a fila gigante desesperado. Até ai tudo bem, normal. depois de encarar uma fila de 30 minutos, no meio do meu check inn um destes atendentes que estava ”desocupado” veio falar que o meu carro estava atrapalhando a fila e eu tinha que tirar ele do local, sendo que eu já estava no meio do processo. Na entrada do hotel existem diversas placas de que não se pode estacionar na redondeza, porém ali estava repleto de carros que ficaram lá estacionados durante toda a minha estadia. Ao terminar o check inn, o recepcionista me explicou muito mal onde era o estacionamento, e nem como proceder com o ticket de estacionamento. O próprio complexo está muito mal sinalizado de maneira geral. Dentro do estacionamento (no subsolo 1), não fica claro também qual elevador é o mais próximo da entrada do hotel, por conta disso, parei perto de um que era longe da recepção. Fiquei surpreso que este Hilton não possuía uma piscina no calor de Rio Preto. Tanto que no dia assim que eu sai do elevador, tinha uma família que estava hospedada no hotel e estava dentro dos espelhos d'água do mall (3 adultos e 1 criança), ficaram lá tomando cerveja dentro dos espelhos. Todos... simplesmente todos os funcionários do hotel que se horrorizavam com esta cena, simplesmente não fizeram nada para ir lá avisar que aquilo não era piscina. Antes de ir para o quarto, fizemos uma pequena pausa no bar do hotel, cujo o barman muito agradável e preparou alguns drinks excelentes. Para acompanhar, pedi uma porção mista de pastel frito (carne / queijo). Uns 15 minutos depois que eu pedi, veio um cozinheiro dizendo que não tinha queijo, se eu me importava em comer somente os de carne, achei estranho, pois diversos itens do cardápio levavam queijo, mas tudo bem. Ao chegar no quarto, excelente cama, excelente chuveiro, excelente acústica (pois não se ouve nada). Mas, como nem tudo são flores, de Amenities somente tinha 1 sabãozinho de barra e 1 frasco de sabão liquido. Dentro do chuveiro, tinha 2 frascos grandes de shampoo e condicionador, mas o de shampoo estava vazio. Descemos novamente para darmos uma volta pelo complexo e as 16:00 da tarde, simplesmente todas as lojas estavam fechadas. A casa de vinho, o Blue Jasmin, o Japonês, A cervejaria, ou seja; nada para se fazer no hotel no período da tarde. Muitas lojas estão vazias. O café é excepcional também, muito bem

Hotel muito bem localizado. Quarto amplo. Banheiro grande com uma excelente ducha. Café da manhã muito bom, farto e completo. Faltou apenas mais unidades de travesseiro (só um por hospede) e não tinha cobertores a disposição, apesar de São José do Rio Preto ser muito quente sempre bom ter a disposição. Voltaria e Recomendo

We have hosted us other times and always returned. Note 10. Morning coffee note 8 every time we come back improves a little. A comfortable, comfortable and sofisticated environment. The only defect was to have the unfortunateness of having hosted us in the weekend that the city received two famous artists, so the hotel was full and we could not cut the pool much on the day we arrived.

The reception service and the hotel can be described as excellent. The hotel room is perceived as a new model, including a model that is often found in Europe, but the walls are so thin that you can hear everything that happens in the hall and surrounding rooms. Morning, eight hours ago, the cleaning women began cleaning the unobsessed rooms and did not look at the noise they made, so that I, who was in a hotel, would like to have sleeped at least ten, with the noise that was going, I couldn't sleep anymore. As anyway, great location, excellent restaurant service.

I have used this accommodation for more than 15 years, it has one of the best locations for my walks, bars and restaurants to walk, transit to take my city's daughter to University and Rio Preto is in the middle of the road. Each passage deteriorates the facilities and services. Shower dropping without fully closed, 24-hour noise flow lock, brush/cold shower water before 18:00, hot water torn of the broken or unused pipe for purpose, broken sanitary vase swab, rough towels, quasi transparent (old), air conditioned sticks with crepe tape, breakfast without rest, lacking cold, fruit, bread, cheese bread, fruit salads ora has ora no, Fruit refreshing sometimes has, sometimes not, juice does not exist, even the replacing coffee and milk were slow, hair dryer from the broken bathroom, borrowed 1 at the reception, imagine the women (I went with wife and daughter), they have everything to be a great hotel, but unfortunately ...

The hotel is a modern business, beautiful architecture, spacious apartment, comfortable bed and bedrooms, clean bathroom and wonderful shower, breakfast is good, parking is convenient. The average pips will have a little more difficulty managing.

The hotel is very well located, with educated staff and staff. The price offers coffee and covered parking, which is quite attractive. The room OK allows a good night of sleep. The cleaning you disappointed, the bathroom box was badly hygienized and the shower floor with dark marks. Breakfast was not good for us, especially in our stay were with staff unless, so it is difficult to judge. It was not bad, but nothing memorable, and for short stays it is a good value and a good location.

The hotel is very good and beautiful. And it is very well located. The receptionist is very attentive and sympathetic. We stay in the 804. King bed, excellent and single bed. There are very good Enxoval. It has fine covers, but it was enough. The room has a variety of mirrors, the floor is different, very nice, from wood. The large bathroom. Excellent shower. It has a dryer, hygiene products and toilet. All very clean. This day the restaurant was testing the first dinner. They served 3 types of hot, delicious. Other dishes for the moment, and only served in the room. The breakfast is good, the garage is closed and has a manufacturer, something you can check, the air of this room while connected makes noise in the furniture where it is fitted, this has been ordered a little, even though we had a great night of sleep.