Top 10 Two Door Hotels

We had a pretty unpleasant experience here in February 2022. It was our third stay at the hotel and the service has gotten worse each time. We heard the front desk staff constantly arguing with guests while we were waiting in the lobby. The staff was generally pretty unfriendly, after some time in the lobby it seems the majority are burnt out. They would make fun of guests after berating them on the phone in earshot of other guests. We were pretty shocked by this behavior. They would always default to answering “no” for even simple requests and then eventually acquiesce. It seemed like a waste of time to start at no and work their way to yes but we witnessed this with at least 6 separate guests while we were sitting in the lobby. There is no business center or place for you to take work meetings outside of your own room. My husband was taking a business call on the second floor in the empty space and the salesman for the hotel came in with a potential client. He said within earshot “I have no idea how this guy got off the street and in here, I’m going to have security escort him out immediately.” If he had asked we would tell him that we had been told that it was ok to use that space by the front desk while housekeeping was in the room and we walked up the stairs. The facility is okay. It is pretty clean, with some signs of wear and tear. If you miss housekeeping you will have to wait until the next day (we called at 2pm one day because of work meetings and it was a no). There is no turndown service. The suites are large but are missing a dining table. Gym has all the basic equipment, pool is too small to do reasonable laps. The pool was completely packed every time we tried to go, maybe because there was an event at the hotel. The room service is not great, stick to the basics (burgers and fries). Terrible that they lost the steak house which used to be in the hotel because you could get a popover there in a pinch! Honestly, it is very unlikely we would stay here again even though we are often in the area.

We requested a ground floor room that was on the courtyard and not by the train track. Room was very clean and as expected. The check-in staff was courteous and pleasant. We did not receive the two extra foam pillows; but we did not press the issue. We could have walked to the desk and ask but we did not. What I didn't expect was NO lobby coffee and breakfast was $12.00 for one regular black coffee and one toasted bagel with normal cream cheese. Bed comfort was okay This was the First Marriott Courtyard that we ever stayed in and although acceptable, I believe that I will stick with the other two chains that we normally use.

The stay was very nice. It was a short trip. The only issue is that they charged me for the room on top of paying it through Trip.com. this is the second time this has happened through your site.

Very clean but the fire alarm went off from me taking a shower weird

The cover photo used by hotel is a beautiful common area and bar (which it was and a nice fireplace too). Only other good thing was reasonably priced coffee in the lobby bar. However the actual room was outdated, the bedsheet/blanket was too small for the bed. Two flat pillows provided for queen bed. We requested more pillows in reservation but did not receive them. Valet parking is additional and our rav4 suv was charged as a oversized vehicle which no one allowed us to dispute. Pool had rusty metal and on lower level by conference rooms they had to air out with a fan, there was vomit smell. Disappointed by the quality of service and extra charges. This is not the right way for hotels to make back some money.