Top 10 Ulster Bank Hotels

The staff in this hotel is what makes it so welcoming. They couldn’t do enough for you, with a smile on their face and great humour. Katie and staff at reception couldn’t help me more , between bus timetables and helping get the large group I was with sorted in their rooms. I had to catch a bus and was reluctant to eat in the hotel as I didn’t know how long it would take. When I mentioned this to the lovely Michelle ( the real life Michelle from Derry) she was on a mission to ensure I was fed before my travels to Belfast. I managed to have three courses in 30 min and made it for the bus satisfied and smiling the whole way thinking of what a truly lovely girl Michelle was. She made the experience even more delightful. I have to say the salted caramel sauce for dessert was truly superb , I wouldn’t be one for desserts but this was to die for. Keep doing what your doing Ladies, your lifting spirits more than you realise .

The location of the hotel is very central, just inside the city wall, and there are welcome biscuits and chocolates. The children said it was delicious, but the room is relatively small. The British breakfast service is very good

Stayed in this hotel which is within walking distance of all the main attractions. Peace bridge and walls need to be visited. Overnight parking available close by and bus stop just outside hotel. Hotel staff are very helpful and friendly. Bedrooms are clean excellent bed. Shower is an added bonus non slip floor and walk in. Room is air conditioned and black out curtains. So a good night's sleep assured. Breakfast is self device buffet will not be hungry afterwards. We liked the free tea and coffee you make yourself and can sit in rhe comfortable seats watch the world go by also have a bar. We were very pleased with this hotel and have no hesitation in recommending

Very good location staff very helpful had there own carpark and very convenient to all the shops bars and restaurants

Me and my husband went for a short getaway and were greeted by the loveliest staff who were very attentive to all me and my husband’s needs. My favourite part of the hotel was the restaurant and beautifully decorated library bar. The restaurant and bar staff were all well trained, very kind and knowledgeable. Me and my husband both agreed that the atmosphere and food was one of the best we have experienced. We will definitely be back!

The hotel is a bit dated, but the beds are comfortable and the rooms are clean. A certain distance from the city center, suitable for self-driving, convenient parking. There is a Chinese restaurant by the seaside of the cathedral when driving fast. The price is not cheap, but it tastes good. There are Chinese waiters who can help with ordering.

Twin room was fine, but shower was small and the shower head could have done with a clean. Reception area and bar/restaurant was pleasant. I stayed here as part of a coach trip. I believe the hotel promised things they couldn’t deliver! Breakfast was buffet style and cold. Items ran out quickly but it took so long to top up, we just gave up. Evening meal wasn’t much better. Set menu with two choices and repetitive every night. It was quite tasty with mash potato, swede and carrots every evening. I requested chips one night and offered to pay. In the end the manager put a bowl of chips on each table - result. Service was appalling. One evening I had ate my chicken and mash before the vegetables arrived. Nearly 3 hours for our meal. People just kept leaving. Our driver spoke to the manager and reception to complain about the service and was assured it would be rectified - it wasn’t. Seems we were being treated like second class citizens because we were on a coach. People who were ordering off the Al a Carte menu were being served first. Not acceptable. I hope the coach company won’t use them again.