We had travelled 11 hours and when we arrived, we saw the lobby was not opened and it did not open at any time during our stay - we had to use a “night window” to check-in and out - the heater in the room took 3 days to warm up the room - a dirty towel was left behind the front door our entire stay - the shower curtain was too long, so water went everywhere - there was toilet paper sticking out of the peep hole in the front door - the 2 queen beds were 2 queen box springs (dirty) with double bed size mattresses on top - the small refrigerator was so rusted we did not dare touch it - there were vent covers hanging off the roof so during a rain storm, it hit the side of the building all night - I have travelled from coast to coast and this was the worst hotel room I have been in.