Hala Inn Hotel Apartments - Baithans

I will not recommend this Hotel to any of our Business / Staff / Family and Friends its because; 1st - Unfriendly/Unprofessional staff 2nd - They are not responding on timely manner, they are hiding the rates. 3rd - I called them and the person who answered my call and he said, pls call me back, what kind of staff is this to treat your customer. 4th -I called the hotel and I asked the Front office to response to our booking, but she said, her manager said cannot send an email, its because they ar higher than the corporate rate and I accepted even the rate is Hight, but she insist not possible to response. lastly they said the Hotel is Fully booked. What kind of Staff and management to treat your Client like this. Thank You and God Bless You.

Pleasantly surprised with the condition of the property. Staff was very helpful with the taxi reservations. Breakfast was very good and room amenities as well.

When i first walked into the hotel they gave me a room with a ac in the ceiling that was very loud almost like a old loud car engine. Then i changed the room to another floor. The second room AC did not work so i slept the night woke up told the staff guy to get it fixed because im fed up with picking up my stuff changing rooms. The room ac got fixed however whatever you ask you have to ask twice. I asked yesterday during the day leaving my room at reception the guy said sure ill have towels and whome room sorted since i extended my stay. This is my second time i has to call reception and ask for the same. I paid more than my orignal booking rate during my extention of stay. I stayed here just for the sake of convenience and not having to pack everything. However i woudnt stay here again because now iv been waiting for over 10 minutes on a towel so i can shower. This property should be a 2.5 star hotel. Next to my room i hear construction early morning because next door their building a building so your will hear hammers and drilling all day. The breakfast here is absolutely a NO. I only like the lemon mint water. I do not reccomend their food or breakfast. At the end of the day they say you get what you pay for. So i guess for what i paid is what Im getting treated like.

During Covid 19 pandemi, it was compulsory to stay at the hotel for 3 nights when entering UAE. This apartment has a big enough room to cater our need during quarantine. Full board menu available for the guest.

There was no cleaning And there were a lot of flies.

Not even a coffee machine