This is NOT a 5* hotel? Pushing a 3* maybe. We booked a week from Sat to Sat on all inclusive, first time to Turkey and first time all inclusive but never again, we got to the hotel late at night as our transfer took 3 and a half hours from Antalya airport, which should have took 2 hours according to Last minute .com, but actually a taxi took 1 and a half hours? So after traveling all day and all night got to the hotel, the male receptionist who was on duty took our names wanted to see proof of email we had booked to stay there, they should have known all this, and we gave them our passports as soon as we walked in, that should have been enough and they should have been waiting to welcome us, but they treated us like we had just walked off the street? After booking in we needed food, a porter took us to the pool bar, but no food, the guy pointed to his watch to say finished, but they knew we were coming but nothing laid on, so tired and starving 1st night was not a good start, we got a drink and though didn't know it, an older waiter cooked us some fries, which was unexpected but lovely to have something hot to eat after a long day & night travelling. We went back to reception to collect our bags and a porter took us to our room, which was away from the main buildings, we got to our room on the second floor of a 3 floor building, walked in and I could have cried, it was the smallest twin room ever, dark and not very nice at all, the bathroom glass door opened right at the side of the bed, so sitting on the toilet the person on the bed could hear and see you, very unpleasant, so told the porter I'm not staying in here, we need to change rooms, he said we need to go back to reception, we did with our bags but they said they couldn't do anything till morning, also we had booked a double room with double bed and got put in this? so had to go back to the prison cell, as that's what it felt like, with the road traffic and cats fighting and screaming all night it was a nightmare, so no sleep for 2 nights, there are ferrel cats everywhere in this place, even the eating areas and nobody blinks an eyelid? I was disgusted, how unhygienic is that? Have never read in any reviews mention the cats??? After one night we wanted to come home, the money we had spent on this holiday it just wasn't worth it, and it was nothing like the pics we had seen (bedrooms) and reviews we had read. We had to stay in the first room for 2 nights regrettably, then eventually they gave us the 3rd floor room in the next door building after we kept asking to change at reception, which was a little bigger, though still a twin room, but we had a better view from our much bigger balcony where the first room which had no view and a very small balcony. But we were very close to another building, and we overlooked their balconies, anyone sitting out there you could have had a conversation with, it was that close. The blocks from A to J are probably the best places to say as nothing ove