Verified traveler
December 18, 2023
I booked a double queen bed room, for 1 night. The room was nice & clean, the staff Saturday night when we checked in was nice & helpful. Sunday morning. That’s where everything went down hill. Our room was only stocked with 2 wash rags & 3 bath towels. We had 3 adults in the room, and said as much when we booked. Went down to the front desk to get extra towels & the first excuse was that housekeeping wouldn’t be in until 9 (it was 815, maybe!) took our room number said they’d deliver them. Went back again after 9, was told all the towels were dirty. We go to check out at 930 and see a housekeeping cart FULL of clean towels. Not sure the truth, but 2-3 towels for a double queen bed is not enough! I wasn’t able to use a clean rag (I used a hand towel) or towel after my shower. For that reason alone I will not return.