Holiday Inn Express & Suites Parsons

Overall it was ok, the hospitality is lacking very, very much not family oriented at all, more just business. Not a friendly feeling, kind of rude, have had much better experiences from much larger locations.

Staff was not rude, but not what I would call friendly either. The hotel and rooms were clean and quiet and I would definitely stay here again. Breakfast was good - pretty much what you would expect from HI or any other hotel at this level.

Is a new hotel 2 or 3 yeas old. Look terrible the floor is cracked some pieses of the floor are falling apart, restroom door don't close, etc. etc. Poor management on this hotel.

Used this hotel for three nights during our staycation while our house was remodeled. It was a great stay!

The facility was especially well maintained and staff were very friendly.

First time staying here while visiting family. The higher price from where we usually stay is well worth it. Looks and smells brand new. Super clean, large guest room, excellent workout facility, and great free breakfast. Will definitely stay here again!!

Clean comfortable nice pool good breakfast

Owner was friendly and help full clean rooms, very helpful, great lighting outside safe place to park vehicles!

I've stayed in about 12 different Holiday Inn Express hotels in the last year and this one is the first that was disappointing - and it's the newest! The cleanliness was a problem in the bathroom. The floor was dirty sticky and the toilet paper, total holder had been broken off of the walls (repaired but not replaced) and the shower floor looks like it hasn't ever been cleaned (just a mr clean magic eraser is all it needs) and pink mildew starting to grow in the shower ... but worst of all was the nastiness around the toilet. I travel frequently and i stay at all hotels and motels based on the reviews of places in that area, but this is the worst review I've had to leave. We did change rooms, and the second room was better, but this hotel has very little attention to detail overall. The corners of the elevator need a good cleaning as well as the carpets. Breakfast was good (except rock hard biscuits) mostly, though they had no decaf (i asked and he said he only makes it only once since most people don't like it and it already had run out). The pillow protectors on the bed weren't zipped and the zippers hung out of the pillow cases (which obviously means they can scratch your face). Housekeeping appears lazy at best. So, i will not be back here. Three night before last we stayed at a Home2 Suites and that will be my go to from now on.