Extended Stay America Select Suites - Provo - American Fork

Fairly comfortable, no frills hotel, unless you really are stating awhile. Kitchen facilities were very good.

Not going to lie, I was afraid to stay here from all of the rumors I’ve heard. BUT!! It was seriously amazing. Staff was the friendliest I’ve ever seen in a hotel. It was clean and quiet. Very comfortable and safe. I will definitely go back in the future!! Thank you to all the staff who were so welcoming and supportive.

This was the stinkiest hotel I have ever stayed in. There is just a hallway/ vestibule at the check in desk. It smelled like stale cigarette smoke. When you pass through the door to the hallway to the rooms there is a new but equally offensive smell. Just when you think it can’t get worse, the elevator is even worse. The floor we were in had such a strong chemical smell it was as if someone had poured out a bottle of cleaner to cover up another smell. Our room had yet another toe curling smell. The first night I couldn’t take a deep breath all night because the smell was so bad. We had to buy a candle for the remaining days. We were given 2 towels and two wash cloths. No hand towel to dry our hands on. I had to buy myself a towel because every time we went to the front desk the door was closed. There is no maid service which is no big deal, but there were signs (missing valuables) that someone had been in our room while we were gone.

There was no front desk clerk. We did show up pretty late but I did email to let them know we will be arriving pretty late. They did have a phone and an ext to call but we had to stand there for 30 min. trying the number over and over again. I in fact had to knock on the window to see if the clerk may have fallen asleep. Finally after knocking on the window and continue to call we did finally get someone to check us in. It did say there would be a grab and go breakfast. As we walked by the front desk it was still closed and no breakfast or anyone to help us.

Excellent stay per usual but would love some access complimentary coffee!

Front staff is excellent and accomadating! Clean rooms and easy going stay.

Though it's a nice building in decent shape, even though I was in a non smoking room, by the time I left, all my clothes smelled like smoke.

It was nice that they had availability so late at night and check in was a breeze.

They entire building smelled like an ashtray despite it being a "no smoking" facility