Arabesque Hotel

The hotel is in the the city centre, close to everywhere, clean and comfortable, staff are very helpful and friendly

Located in a vibrant street plus all the staff is very friendly. Everything was correct. Definitely I would come back.

Staffs are all very helpful and friendly. Very attentive and responsive. The wifi connection was the greatest of all, for a person like me who still had to work remotely a bit, and rely on great connections wifi was awesome.

Disaster from the hotel. Upon arrival, it all began. When checking into the hotel, we received sarcastic comments about how we managed to get a room at such a low price. When we said that we used the code, they rolled their eyes. We changed rooms three times in the first hour. With the promise that the next one will be better. However, they could not provide us with the room that was shown in the pictures. It was said that only the 5th floor was renovated, but despite that, only the bathroom was renovated. When we compare the pictures with those on Booking, it is clear that instead of wooden floors, they have old, worn-out tiles, there is no TV, and curtains from the last century. We also wrote to the hotel about the parking space before the time of arrival. Through confrontations, they assured us that this would not be a problem. In the end, we were left without a parking space and had to park some 100m further on the road. In the morning, our car was scratched! Worst of all was the bedding. Dirty! Also traces of blood on the bedding. Finally, at breakfast, they asked us not to write a bad comment despite all this. Already during our stay, we contacted Booking in the hope of a refund, but the hotel refused us.

Good value hotel that is not too far from the city centre. Staff at the hotel are very friendly and assisted with any questions we had. We did the free walking tour, and highly recommend do this. Ibrahim the guide was great. Showed us areas that we would not have ventured to. He gave us some history of Amman and suggested places to visit on our own. If you can do a bit of walking I would recommend this hotel.

The best thing about the hotel was the breakfast...far too much food for me, but it was very good. Everything else is fairly average. One down side is that they have a vampire switch that you have to leave a card in, but the refrigerator is not on a separate circuit so it turns off with the rest of the power.

Amazing hotel in an amazing location. Downtown is a 10-15 min walk and the hotel is easy to get an uber or taxi from to anywhere! All the staff at the hotel are very kind, friendly and extremely helpfull! Jack helped us alot with anything we needed and was very helpful! Good banter too!