Pillows Grand Boutique Hotel Maurits at the Park

Very good

Loved the location outside of the central area of the city, near the Artis zoo. Quiet, lush setting. Hospitality is excellent. Staff is warm and welcoming. Rooms are excellent.

The ease of check-in and access to the amenities was greatly appreciated. The staff was very helpful and held a high standard of customer care. The sleeping room was quiet and quaint with a oversize tub for relaxing after long flight or night. Food at each restaurant was above satisfaction.

Mostly good things to report on the Pillows Grand Boutique Hotel. We were welcomed about 10AM after a flight from the US. The staff realized that our strong preference would be to be given access to our room. After a lovely check-in and conversation in the "lounge", we were given a room. The way they presented it to us, I think they expected us to complain, because they said "if you don't find it acceptable, we can look for something else". Since we were desperate for a room, we accepted the room they showed us to, even though it only had skylights (no view) and was generally small and an awkward layout. As we unpacked, we got a call from the front desk that they had an upgraded room, so we said okay. This had a marginal view but was still very small. Not sure if it was much of an upgrade. Again, looking to unpack and get some rest, we accepted the room. The staff and concierge were wonderful. We also enjoyed the bar, Fitz' Speakeasy (although no food offerings at all), and dinner at the restaurant one of the nights. We were surprised that the lobby lounge didn't have more of a food offering. Coffee/Latte on demand, some chocolates and cookies (that didn't change) were offered, but nothing that seemed "freshly made". Also, although breakfast was included, it was simply one breakfast item off the menu. If you wanted something additional (like bacon or avacado on the side), the restaurant wanted to charge for the full menu (which allows for anything), rather than an additional 4 or 6 euro for that item. It was a little confusing and limiting. So, two main concerns to consider before booking here. The location is absolutely a 20-30 minute walk from anything touristy. That may be great for some, but if you're like most visitors to Amsterdam, you'll be walking for distances or taking the tram (located a block from the hotel) to get to the attractions you want to see. The second, as discussed already is the small size of many rooms. If you need more than 250 sq ft, you should book a suite. Both of those are obvious from their website, so it's not that I was disappointed, but you should be aware.

This is an exceptional 5* hotel. Special thanks to Alicja Koopman, Anouk Schepers and Ines. I had a brilliant stay

I absolutely love this new hotel in Amsterdan! Confy beds, super nice and clean bathrooms, excellent amenities, nice ambience , very good breakfast and i Had the best desserts in amsterdan in the hotel!! Renato, the front desk was super nice, attentive and very professional, made me feel so special and welcomed in the hotel! thank you RENATO, you are the best!!!! thank you pillows grand hotel, i cant wait to come back to amsterdan and try the pillows hotel in ghent, belgium!!!

The hotel is lovely & well situated. The room was exceptional. Fitz's bar is wonderful and the staff are excellent. The service at Spring Cafe Brasserie was simply horrible. The food was excellent.

If you are looking for a exclusive stay i can highly recommend this place. Absolutely perfect! Dinner and breakfast was awesome and we did enjoy the private sauna as well. Our personal number one in Amsterdam...