Unic - Turisme d'Interior

Loving it, I will be there again😁

We stayed here in January for 3 nights and It was first class. The staff were very impressive with the way they contacted us in advance to make sure everything went smoothly including an early check in. Our room was ideal and we can't really complain about anything. The breakfast vouchers to use in a few of the local cafes was a great surprise and we enjoyed the variety. I will visit again and recommend to my family and friends x

We booked a 7 night stay with Unic and left on the 5th night at 3am to find another hotel as the ongoing disturbances in the common areas of the hotel left us unable to sleep and feeling rather unsafe. On first glance Unic was great, clean and modern, but unfortunately this first impression didn't last long as we quickly realised 1. there was no staff in the building, which isn't mentioned on *********** and 2. there is no noise insulation so you really hear everything. The first few nights were bearable, a lot of wake ups in the night due to noise from other guests (not at the fault of the guests, just the building) but nothing we couldn't tolerate. Unfortunately, on the 5th night of our stay, there was a lot of noise in the hallway between two men, initially it sounded fine but after two hours between 1am-3am, the noise became questionable, with furniture moving and pacing up and down stairs, we started to question if this was a guest or a member of the public. As there is no staff in the building at all, we contacted the number that was given to us over text to hopefully resolve the issue of the people in the hallway and to bring to attention the fact we felt unsafe. An hour passed and still no reply so I called the number and it went straight to voicemail. At this point we didn't want to stay in the building as it didn't feel safe or comfortable to do so and we definitely couldn't sleep with the ongoing commotion. We left in our car at 3am and checked in at another hotel which was extremely expensive as so last minute and hoped to hear from Unic when we woke up after some much needed sleep. In the morning we received a text from Unic asking us what happened and when we replied they read the message but gave no response. A day passed so we text again just asking for a response yet still nothing. We have now returned from our trip and still yet to hear from them, not even an apology or acknowledgement of the situation. Completely understand the old building is not their fault or the possible noisy guests, but a person to contact when staying is very important if you don't have staff. It's sad as we initially liked the hotel but unfortunately we would not recommend this place as care and attention to paying guests is the bare minimum. We spent a lot of money trying to find alternative accommodation and we still haven't even received a reply.