Guest User
December 11, 2023
I booked two double twin rooms. When booking, I only wrote one person's name in each room. I thought I could just add my name after giving my passport at the front desk. There were three people there that day, and two rooms with four beds were enough. When checking in, the woman at the front desk said that two people couldn't stay because there was only one person's name written down, so two people couldn't stay. I’m really angry! It was a double room, but it was specifically a twin room. I was told that two people could not be accommodated. I can only temporarily book another room. Finally 3 double rooms for 3 people! Rubbish hotel.
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