Hotel Oranjeoord

We stayed here with family members and rented 2 rooms for 2 nights. The front desk staff is polite but not friendly looking, rather too serious or looks bothered. In the room you can hear all the noises from next door rooms or hallway. All rooms have loud shutting doors which causes disturbance every time someone enter or exit their room. We also noticed there are 2 small bags of earplugs included with the bathroom kit. Most likely the hotel is aware of the noise problem on their premises. The room seems not well functional or in need of maintenance. The bathroom trash can seems to be broken, foot pedal is broken. Toilet doesn’t flush well and takes for ever to refill with water again and makes loud noise while refilling. This is annoying in the middle of the night. Lastly and the biggest problem we had that was a turn off is with their heating system. Our stay was on December 2022 which is a cold month. First night we woke up at 1:30 am shaking from cold. When we checked the room’s 2 heating radiators, they were cold indicating they were turned off. We didn’t turn them off and we before sleep we set their temperature to high, yet they were completely shut off remotely from somewhere in the hotel that is out of our control and reach. Also there was no front desk help at late hours. Due to us being cold, we couldn’t sleep and can confirm the heating system was turned off from midnight until 8:30 on the morning. The next morning at 9:00 am we complained to the front desk and she said she has no idea how the heating system works in the hotel and it’s out of her control. She offered us extra blankets to help us sleep better the 2nd night. We didn’t receive these blankets until 4:30 pm that day. We endured another cold night even with extra blankets. The heating system was turned off at the exact time as the night before. When you go on vacation, you need to enjoy a good sleeping night to enjoy outdoors and activities during the day, unfortunately we felt this was not possible at this hotel with cold temperature and loud noises. Not worth it for us to return here again and would not recommend this place.

Hotel was good but too far away from centre, taxis are about 25 euros to town, so car is essential