Guest User
January 31, 2023
We had the goddamn misfortune to book this hotel for August 15th and 16th with Hotel.com, therefore, with a credit card guarantee. Arrived at the hotel, dead tired, around 9 pm, the girl from the reception, who in the meantime was serving at the tables of the restaurant out there, tells us that the room is no longer there, as we had not warned that we would arrive so late ...... in practice he had resold the room in the afternoon, without notifying us or calling us by phone ...... We had to look for another hotel, paying double ... Such a thing had never happened to me in life ...... I'm still in shock .... !!!!
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