H2C Hotel Milanofiori

A basic hotel with no frills despite its supposed 4-star rating. Firstly, it is very difficult to find if arriving via Assago Milanofiori Nord station. There are no signs and the mapper apps try to direct you via roads and roundabouts that don’t seem to exist given that you arrive above ground level and a multi-storey car park. The reality is that you should just keep walking through the pedestrianised mall of (mostly closed) shops and you will eventually find the hotel. Check-in time is 14.00. The receptionists were actively answering the phones while checking customers in which, in plain terms, is just rude. The room was very dark and basic. It featured a large wardrobe with safe, a large bathroom with shower, and plenty of storage with a mini-bar you can use as a fridge for anything else you buy. I was given a room with two single beds despite booking a double room on *********** When I arrived, the room was very warm and, despite trying to use the wall-mounted console to lower the temperature, it would not seem to work. I called reception and they told me that there was no cold air throughout the hotel and that, if I was warm, I could open the window. Thankfully, it was freezing cold outside and the window opened widely, so the temperature dropped quickly. There are no irons or ironing boards available. I had already read about this from prior reviews so brought a travel iron with me but, nevertheless, a bizarre decision for a hotel to take. I have literally never stayed in another hotel that wouldn’t at least provide an iron upon request. Access to the Mediolanum Forum is similarly not signposted well. Upon exiting the hotel, you cross ahead towards the gym, then turn left and go down a large ramp with a McDonald’s at the bottom. Turn left at the McDonal’s and use the pedestrian crossings to get to a retail park with a long row of shops and use the walkway to head towards the NH Congress Hotel. Once there, turn right and walk up a staircase to a covered walkway leading across the Assago Milanofiori Forum station and the Forum building itself. It was a good 15-20 minute walk door-to-door. There was a good £130 difference between the price of the NH Congress and the H2C Hotel when I stayed here. It is ultimately up to you to decide whether or not you consider the above to be worth the saving.

The personal from Romania (unfortunately forgot her name) was very friendly and we got very good information for the planning during our trip. Breakfast was WOW and the personal from kitchen was very handsome and friendly. Thank you H2C which means Ethylene for us as chemist!

Well organized hotel with adequate rooms and decent breakfast (standard included). The staff was very friendly, but not always proficient in the English language. The location isn’t pittoresk, but very functional when you are visiting Mediolanum Forum for any event.

Nice hotel but fell down on the basics - no iron/ ironing board available even on request and no laundry/pressing service. Very poor for a 4* hotel not to have this facility - so not suitable for business travel unless you want to turn up to your meetings in creased clothes. When I rang reception to discuss they advised in the morning I go to the shopping mall opposite and take my clothes to be pressed !!!!

Friendly

Uncomplicated and accommodating with an early check-in. Friendly staff and quiet room