The Bertram Inn & Conf Ctr, Trademark Collection Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Aurora
The Bertram Inn & Conf Ctr, Trademark Collection Hotel
600 N Aurora Rd, Aurora, Ohio, 44202, United States
Show on Map
Located in Aurora, The Bertram Inn & Conf Ctr Trademark Collection by Wyndham is within a 5-minute drive of ThornCreek Winery and Aurora Farms Premium Outlets. This hotel is 13.6 mi (21.8 km) from Cuyahoga Valley National Park and 10.4 mi (16.8 km) from MGM Northfield Park.Show More
We Price Match
3.5/5Cleanliness: 3.5
All 53 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolFitness RoomParkingFreeAirport Pick-up ServiceMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Willoughby
(44.0 km)
Airport: Cleveland Burke Lakefront Airport
(47.0 km)
Train: Cuyahoga Valley Preservation & Scenic Railway Association
(24.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
1 Queen Bed and 1 Accessible King Bed, Suite, Non-Smoking Pms/Voice Only
Non-smoking
Stair-Free Property Entrance
Check Availability
1
1 Queen Bed and 2 Double Beds, Non-Smoking Pms/Voice Only
1 Queen bed and 2 Double bed
Non-smoking
Check Availability
2 King Bed and 2 Double Beds, Suite, Non-Smoking Pms/Voice Only
2 King bed and 2 Double bed
Non-smoking
Check Availability
5
2 Double Beds Non-Smoking Room
2 Double bed
Non-smoking
Daily Housekeeping
Check Availability
6
King Bed Superior Suite
1 King bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
6
2 Double Beds Suite
2 Double bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
5
2 Double Beds,Mobility Accessible Room,Non-Smoking
2 Double bed
Non-smoking
Daily Housekeeping
Check Availability
7
King Room-Mobility Accessible/Non-Smoking
1 King bed
Non-smoking
Daily Housekeeping
Check Availability
5
King Room-Non-Smoking
1 King bed
Non-smoking
Daily Housekeeping
Check Availability
6
King Bed Deluxe Suite
1 King bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
1
3 King Beds, Suite, Non-Smoking Pms/Voice Only
3 King bed
Non-smoking
Check Availability
5
Queen Bed Suite
1 Queen bed
Has window
Non-smoking
Stair-Free Property Entrance
Check Availability
Hide Room Types
Guest Reviews(53)
3.5/5
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Guest User
April 25, 2024
The rooms are outdated, heat does not work, keycards do not work and had to be reprogrammed several times a day. Information book in room is so outdated it is useless.
Guest User
April 18, 2024
I highly recommend Bertram Inn & Conference in Aurora, Ohio since the service was excellent, the rooms were clean and comfortable, and it is obviously well cared for.
Guest User
March 19, 2024
Perfectly serviceable hotel but needs simple updates to make my stay more enjoyable. No device chargers in wall outlets or lamps was frustrating. The decor is plain but the appearance of the carpet is worn out and needs updating or a deep clean. Their tiny gym has broken equipment and is overcrowded with equipment making it difficult to use. Their game room has a broken machine that is unplugged, either repair, replace or get rid of it. Staffing seems to be very lean.
Guest User
March 15, 2024
If you stay here make sure you bring an extension cord. The outlets are hiding behind the mattresses if you want to charge anything. Plus you'll need your own USB ports, because there are none to be found in the room. My room didn't have a mini fridge or microwave either. It's clean if all you want is a bed.
Odyssey62280142036
December 31, 2023
I spent 8 nights at this hotel for an event at the hotel. It was my first time here and I was surprised at how much ground this establishment covers. Lots of bedrooms and lots of meeting rooms. Our event was in a building separate from the rest of hotel. We joked that it was in a different zip code than our rooms. The public spaces were in okay condition. My room was clean. Everything worked properly. Our event arranged for daily breakfast to be available for a fee, but I believe the hotel does not normally serve breakfast. There is a full restaurant with a bar. I ate there several times. The food was just okay. The servers were polite and efficient, but overworked; I believe the restaurant was short staffed. As of this writing, the event is scheduled here again in 2024. I will return.
Nigel
November 10, 2023
I thought it was good value all the furnishings and facilities were top notch only the TV gave me problems
Guest User
October 24, 2023
Wow! Very clean and upscale. Quick check-in process & helpful front desk. Can’t wait to find a reason to stay here again! Breakfast was decent quality also. Wasn’t able to use any other features but looking forward to next time.
Guest User
October 11, 2023
Interaction with staff was great. Facility is dated but clean.One problem was not resolved. Wall sconce light bulb was out asked front desk to inform maintenance. Stopped by desk to inquire . SchedFront desk stated it was repaired however on return to room light was still out. As I was checking out the next morning did not push the subject.
Guest User
October 1, 2023
DO NOT STAY HERE. First please know the staff was amazing, kind and only working w what they're dealt. We stayed a Mon-Fri. We had no hot water until Thurs eve coincidentally when a huge group was checking in for weekend. We were probably the only ones until then. Our key cards never worked. Poor staff had to constantly let us in w skeleton key. Again fixed Thurs before large group arrived. The restaurants mentioned on their site have been closed since Covid. No breakfast, minor but not so much when things started stacking up. Leak, waterfall lol from ceiling outside our room in hallway. Fruit flies in bathroom and toilet kept running entire time. Our carpet was wet from some kind of leak near our heater/ac unit. No clue how they received 4 stars...why we chose this place. Hot water is super important for bathing lol! Never again.....eeeeek
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$10.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 2000
- Number of Rooms: 224
Located in Aurora, The Bertram Inn & Conf Ctr Trademark Collection by Wyndham is within a 5-minute drive of ThornCreek Winery and Aurora Farms Premium Outlets. This hotel is 13.6 mi (21.8 km) from Cuyahoga Valley National Park and 10.4 mi (16.8 km) from MGM Northfield Park.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Leopard Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 224 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Leopard Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 224 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
ParkingFree
Airport Pick-up ServiceAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Show More