Sheraton Mountain Vista Villas, Avon / Vail Valley

Beautiful Mountain View, nice and cozy room, friendly staff, definitely will book again!

The staff at this place are extremely unprofessional. I forgot my wallet in the hotel safe, called two days later and was told that housekeeping said the safe was open and empty. Asked for manager to call me. Manager called and said they discovered that security had it (two days later still hadn't turned it in!). They said they would mail it to me. I had to pay UPS $30 for shipping, and a week later they still had not shipped it. They asked me to pay an additional $10 for UPS to come pick it up. They obviously had no regard for how important my wallet was to me and provided zero explanation for 1) the staff finding it and not turning it in, or 2) the week delay (with two follow ups) before they actually got to shipping it to me.

The room was great. We had plenty of space, a dryer to use after utilizing the 7th floor hot tub. Close to Beaver Creek and Vail.

Clean rooms, great amenities and very friendly staff. Looking forward to staying here again.

Loved the room and its mini condo vibe with the full kitchen, hot tub, and two fire places.

The staff was so welcoming and sweet! The room was amazing with a spectacular view!

excellent stay, clean room, spacious bathrooms, hot tub on the roof is great.