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5 star

Altus Hotel
3.6/578 Reviews

Altus Hotel

Baku|2.09km from Favorit Market 7
I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

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Breakfast

Premier Hotel
3.9/56 Reviews

Premier Hotel

Baku|0.5km from Favorit Market 7
Please read carefully. I stayed this hotel for 4 nights, first impression was good. Room was clean and big. Brakefast also quite good. I enjoyed my stay 2 nights but after that my trip has been collapsed. I was trapped by hotel staff. I wanted to change my currency that i had US dollars that time. And outside there is no restaurant and other facility so i have decided to change my currency from hotel as hotel staff suggested me but i got high rate on exchage money. That was no problem because I needed money. Reception area people saw how much money i have and after that they made plan to trap me. One guy came to me and his name is Ibrahim. Working as a front desk manager. He said, if you want tour guide then i can be yours. I really wanted to local person for my travel in baku because hotel is far from the majot activity. At night 9 o’clock when he finished his shift, he took me to nizam street at one nightclub. We had 2 beer and 3 glass of whisky for the 3 girls, girls was setting on our table. We enjoyed that 1 hr. Then bill came and i was shocked. Bill amount was 370 manat. That was horrible. It’s around 220 US dollar. I went to bill counter area and asked about bill. They started to argue with me. I said i ordered only 2 beer and 3 whisky glass means bill around 30 manat as menu card shown. After 2 boxers came to club and they started to argue with me and forcefully tried to tell me pay thr bill. I was scared so i paid 200 US dollar. After i came to out with hotel staff ( Ibrahim ) girl came to me and said , you have paid huge amount and its included with my charge, just go to your hotel room and i will stay till morning. I said , okay. I took her with me outside the hotel area. We were 4 people time time. I , ibrahim , that nightclub girl and taxi driver. Driver asked me 50 manat from nightclub to my hotel. Usually its takes only 3 manat. Hotel receptionist said , its not taxi , its a club car. I said okay and i paid 50 manat also. But after that i realised that i was trapped. I told that girl please go back i really don’t want to go with you in my room. As you asked 30 manat that money i am giving you but please go. But she never go, she started argue and said , i will not go otherwise i will call the police and yes my security guard means that taxi driver will stay here till im in your room. I was collapsed. Hotel receptionist doesn’t say anything. He just stand like a statue.I said to her, okay sleep in to my room and i will spend my time on reception area but for that she is not ready. She always telling me i will call the police. I said okay lets go and i took her into my room. When she arrived in my room she asked 200 dollar. Omg i was trapped. She said , police will come soon if you not ready to give. I was finished. I gave her 200 dollar but she want more and more. I said , I don’t have money now. She took my power charger also. After many fail attempt i request her please go. Then she went. I lost my 400 dollar and 50 manat.

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Explore Guest Reviews of Hotels in Baku

Searching for hotels near Favorit Market 7? Compare room rates and reviews to find your ideal stay.
Mildom Hotel Baku
4.3/533 Reviews
Nasimi
Although the hotel is not in the heart of the city, the area is in a very pleasant residential quarter. There are good pubs, restaurants and pastry shops nearby. At night there is a grocery store and a pharmacy right next to the hotel. The rooms are clean and nice, the staff are very helpful in everything.
Merida Hotel Baku
4.6/59 Reviews
- Удачное местоположение отеля (до метро 10 минут, в шаговой доступности парк, банк, супермаркеты и даже торговый центр). - Все необходимые удобства в номере есть (холодильник, чайник и тд). - Уборка производилась каждый день (полотенца меняли каждый день, косметические принадлежности аналогично). - Вай-фай иногда пропадал, - На завтрак есть что выбрать, но когда одно и тоже каждый день,поэтому к концу недели не очень хотелось идти на завтрак. - Персонал отличный ! Правда не понимал иногда английский язык, а на русском немного говорили 2 человека. Рекомендую отель.
Anatolia Hotel Baku
4.3/53 Reviews
Thanx for evrything that I face during my stay Everything was amazing. Finally I recommend this place to enjoy 😊 ecommended Hotel. The location is near to all activities in the city. Hotel design is beautiful, staff is friendly and the open buffet breakfast is delicious :)
Golden Horn Apart Hotel
4.4/520 Reviews
Pros : - Good location. Not too far from city centre/ town area/ nice restaurants. - Customer service was on par. The staff always greeted with a smile and provided help when needed. - Relatively clean room and environment. - Near a park with exercising equipment. Cons: - Breakfast was decent and was freshly prepared. However, it was a bit disappointing that they had the same layout and dishes throughout our 5-day stay. It would have been nice to see more breakfast options.
Hyatt Regency Baku
4.2/556 Reviews
Yasamal
It can be said that Baku is the most cost-effective international hotel, from the front desk to the room service are very intimate. As for the room size, it is a hotel near the old town. In addition, if it is from the airport, it is recommended to book a taxi from the hotel, the price is conscience, much better than looking for a car.
Capitol Hotel
4.5/59 Reviews
I chose this hotel because of the location, as it was close to the embassy where I needed to go, and it served my purpose. The streets around are very quiet, so no traffic noise. The room was fine for the price, spacious, good bed, clean, windows can be opened to let in air. The only problem, as others mentioned in the reviews, is that shower cabin leaks onto the floor, so the floor in the bathroom gets very wet and slippery. I did not try wi-fi or breakfast at this hotel, so cannot comment on that. 100 manat deposit was required when checking in even though room had been paid online. Maybe it's common pratice in AZ, I don't know.

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