Los Cabos Hotels with balcony

I stayed at this hotel with my friend. We ordered tacos one day three different types of tacos we're all terrible and expensive I mean really bad. Avoid this hotel June July August September because The pool is like being in a Jacuzzi so hot that whenever you get in the pool you feel like you're going to faint. Also this is kind of cheap and doesn't put fridges the room. The bathroom was very small I will say the air conditioner worked well and the staff were polite. I would not stay here again it's too inconvenient to have to buy an ice chest to refrigerate a beer. This hotel doesn't meet Hilton standards in my mind.

The hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price. The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe. On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing. The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.

Advantages: The location is OK, close to the airport, in the center of the old city, the facilities are relatively new, relatively clean, and there are more food nearby. Disadvantages: too noisy! ! If you are looking at the sea, it is not recommended to live here, a bit far away.

The service was excellent. The views were great. The rooftop pool and beach club were great. The room was clean and basic. We found the bed extremely hard even with the feather topper. Unfortunately there was construction at the hotel which we were told would not impact our stay but definitely caused a lot of noise in the mornings...banging and constant sanding began quite early in the morning causing us to be up much earlier than we had hoped.

The hotel is nice. It face the beautiful ocean and with three lovely pools. The inclusive package includes breakfast lunch and dinner. The food are average but plentiful. the problem is the two oversized receptionistsin the front desk, They checked us in late was in helpful and rude. They seem more keen to serves American than us. The female keep reminding us we are on a “cheaper” package…The manager try hard to verify the situation, but their attitude really spoilt a great holiday. The room is spacious the staffs in the guest service and restaurants are good. They’re plenty of hotels in the area I’m sure they’ll offer a better experience.

The resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!

Just remember, on top of what we are paying for the stay with trip.com, we still have to pay for more charges during check out at the resort. Well it is a vacation club anyway so extra charges on daily basis would be $40USD resort fee, $8USD service fee and $38 USD Cabo Environment fee. Parking is valet system and the resort is gated.  I think it was worth it for a couple of days for us. There are several pools, fire pit and access to a private beach. On some days, beaches along Cabo especially with open sea are not swim-able due to strong waves. We were able to swim in the ocean here due to its location, a mini bay that kind of protected by cliffs.  A beautiful property indeed with the arch view from a corner of the property near the ocean.

This place is my go to because the owners/investors are present and on top of things and want the place to have a high end esthetic and energy, like with the menu and live music. I get the impression there are always enough people to staff the place efficiently and the beach club has been a huge benefit. The only thing I’ve noticed is the workers love to pass the buck or ignore thats you're waiting. For service. there is no way for the managers know unless they really listen to how the interactions are going. I hope they do this sooner than later. It’s seems amusing to the staffers but is painful as a patron to have to negotiate every time you have a need. Some of the employees are great though. They just do all the work for the people that pass the buck

The hotel is in a great location, with the pier and shopping mall just outside. Although the room is a bit old, it is very clean and decorated in a unique Navy style. There are not many guests, and it is very comfortable to lie in the pool. The doorman and most of the staff are very dedicated. When checking out, a cleaning fee was added to pay. Although I was told that this is optional and can be removed, it feels bad to be forced to pay a tip. (The front desk said that it is mentioned in the hotel manual, but I don’t think everyone will read the manual carefully)

They need to update their APP for booking in the restaurants they have for the night, the menu was completely different from that I saw in the APP, the badly prepared drinks, like they do them with the cheapest, we test several and all badly. The food, more or less, is missing more variety in the menu, your super friendly staff, all super careful and friendly shoppers. They make a great difference from foreign customers against nationals which I saw quite badly, it's good Hotel and above all it has a very good location.