57 Reviews
Four Seasons Resort Bali at Jimbaran Bay
Jimbaran Bali|0.34km from Balidelphia
Latest booking 12 hrs ago
While the position is perfect and the service is wonderful, I didn't enjoy my stay at Four Seasons Jimbaran. Out door pool area is lovely, however the cabana is super hot as the fans are very old and do not work properly, hence unable to work outside and enjoy the pool area. Water fountain does not turn off at night, and you can hear it in bed. Dinner at Sundara was very underwhelming, again the fans not working and very hot and uncomfortable. Staff give you the menu and walk away, not explaining the menu whatsoever, and the print is extremely hard to read, with very dim lighting and no menu clip torch provided. I chose my favourite dish (Its why I reserved this restaurant) and we chose other items off the menu which sounded amazing. When the waitress came to take the order, the dish that I came down to the restaurant for, she said ”unavailable” !!! They never mentioned this when we received our menu's and then we had to change our meal plans all together. So we just ordered the selection of meats and salads (very expensive) and sat down disappointed, as I would have chosen the other restaurant or the buffet had I have known the Stracciatella/Burrata was not available. Now Burrata is a very easy cheese to make, and we were left puzzled as to why they did not advise us when we where given our menu's, but how they could not prepare (during the day) such an easy dish. When our meals arrived, they where just average. Not much love and care taken in the taste and presentation. Some meats where overcooked and other meats where tasteless. Pricing for the mini bar and room service was super extravagant, then 21% service charge added when you receive the bill. So one small bottle of bintang will cost you approximately $11.00 Australian Dollars. so 5 bintangs for approximately $55.00 AUD. Now that is a joke. Food pricing, even more of a joke. Bathrooms nice, but small. No water in the bathrooms to brush your teeth, however in bedroom only. Water pressure was BAD and like just trickling. I like strong water pressure, as hygiene is important to me. Very minimal space for 2 suitcases, so space for the clothing was under par. Pool bar / cafe is extremely hot and not enjoyable. Again, fans need replacing and not working correctly. No pillow menu beside bed, so unsure if they offer this. Didn't like the pillows that where in the room - but that's my preference and others may be happy with them. They still use the power points in the drawers! So must have drawers open to use the power outlets. Streaming on the TV does not work with any devices, so unsure why they have this option. I ended up using my iPad to watch movies. At breakfast, my team was served cold, (English Breakfast) and the loose cut tea, was to finely cut, hence ended up in my cup. I did not drink, as the temperature was cold. For 12,000,000.00 Indonesian Rupiah a night, I felt ripped off and will never return to four seasons Jimbaran. Far better properties for a quarter of the price around the four seasons. My rating 2 stars.
Excellent
79 Reviews