Guest User
November 18, 2022
The entrance to this hotel is a bit confusing, when I arrived at this hotel, the check-in process took a very long time, I had to wait almost 1 hour for the room to be ready, even though I arrived at the Four Points by Sheraton Bali Ungasan hotel after check-in time. The room is spacious, but I found the room was not clean, the floor was dirty like it had never been cleaned, when I walked around the room, the soles of my feet became dirty because I stepped on the floor of the room.
The only thing I like about this hotel is, they have a varied breakfast for a 4-star hotel, and the food tastes good.