They charge you a 22% tip without telling you at the bar. If they have a gift change they just close out your current tab. No one tells you there is a shift change and no one tells you it is being closed out.
They don’t follow your requests for your room, we wanted away from the elevator and 2 queens. We had to fight for both.
They have no bus boys for the upper bar. You have to clean off tables yourself.
It was my first time in Denver, and staying at the Hyatt Regency made my visit very pleasant. The staff is very kind and goes above and beyond to provide excellent service. I'd definitely book there without hesitation.