Guest User
December 1, 2023
We were this weekend in room 303, a spacious and clean room with a large bed and bathtub so far everything was great... During the early morning while we were sleeping we woke up startled by a strange noise and movement of the bed, the leg of the bed had bent sinking the central part of the bed. This can happen even in the best hotels. The next morning we found the 'gentleman', if you can call him that, from reception, to whom we told him what had happened. He came into the room, looked at us with a bad face and started laughing out loud, which was very annoying and uncomfortable. We kept quiet. for not having problems. The man tells us that he can change our room without any problem, he offers us a room (301), he leaves the room mocking us and telling the case to the cleaning girls in the next room. We entered the room that had been offered to us and left the door open for us to change things and we saw that it was a room with a 135 cm bed (small for us) so we decided to go down to the reception and tell the receptionist about it, asking him if it couldn't be It was possible that they repaired the leg since the room they had given us had a very small bed. He responded very annoyed that all the beds were the same, yelling at us, and we exploded and told him that it was enough to make fun of us, first ridiculing us in the room and now telling us that the beds were the same and in bad ways, he began to treat us fatal and to tell us that if we accused him of being homophobic that we were all the same and looked for problems that if we were very men we would go out and hit each other in the street that there were no cameras. I have to say that at no time did we allude to our sexual orientation but after the phrase you are all the same we already understood what the problem was. We went up to the room we decided not to ruin our weekend so we asked that the room not be cleaned and we left. When we left the hotel the man kept saying I hope we see each other on the street as men, I really want to see you, to which I responded we will see each other in court. The next night we slept with the mattress on the floor and that was solved. I would appreciate it if the hotel manager contacted us because he said that the person responsible for everything there was the receptionist.
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