Occidental Caribe - All Inclusive Reviews

Vey old place and the safe box not working and the food was not tasty. Service was slow.

Very cheap rooms. 32"tv that u can't watch anything

I was not able to even stay in this hotel the conditions were to unsafe an terrible. The doors would not lock, the air conditioning wouldn't work. I need a complete refund as I didn't even stay there and had to pay another hotel.

everything was good ,i recommend it to family members they will like to know the most affordable price for June 10 - June14 for 2 people if possible same room we had 3235.we will like and answer ASAP.Thank you

Avoid this hotel, even if it is a cheap one. We have to change rooms two times, first one was leaking used waters from the bathroom's floor, second one had a bad air conditioner. Cockroaches in the buffet dining area. Not reccomended pay a little more and avoid inconveniences.

This property is old and the facilities are run down. It is a party place for young people. The food was not good at all.

This was our 4th time visiting the DR and our first at Occidental Caribe. We chose it for its affordability despite some of the negative reviews. I’m giving It 3 stars as it is just average, not above and beyond, which is fine for the price. The main issues were check in lines (it was a nightmare) and dinner reservations. We went every morning for reservations and were told they were booked (and he was quite rude about it). The beach was beautiful with the softest sand, although not enough seats and way too many people saving seats and not showing up. The pool was very nice as well, and the snack bar was really good. The staff was friendly for the most part, although getting a drink at the buffet was hit or miss. The buffet was delicious, loved it! We did pay for a lobster dinner on the beach which was delicious and well worth the extra money. We also paid for a couples massage that was very affordable. It was a light massage but relaxing. The room was nice and cool, but the bed was hard. The music is loud all day so if you’re spending much time in your room and need quiet (I had to work a bit) it’s not great. Also majority of staff, including front desk staff, did not speak English. We managed and didn’t mind, but thought I would note it in the review. We had stayed at a much more expensive resort (majestic) for the few days prior to switching and much preferred Occidental Caribe, so despite some of the negatives, for the price we were very pleased.

Was a great resort. Staff was sooo friendly and nice. Food was good and plentiful. Resort was clean and beautiful. The fresh Lilly’s was amazing to smell when we went for the buffet. We got upgraded and they put rose pedals on our bed a couple days. Front desk staff was friendly, kind and helpful. Highly recommend this place. We all had a great time!

The rooms were very run down. Dresser drawers were broken, lost power several times. The buffet food was terrible. We had to ask for clean towels every day. They would take our towels but didn't give us new ones. Staff was not very nice. One of the people in our party sustained an injury and had to go the hospital and the resort never even contacted them to see if they were ok but did charge them $210 at the clinic. Save your money and find another resort!

I never reviewed anything so far in my life! DONT come here if you want to eat food! The food is awful! Called ******* while here and they said to meet a woman went to “guest services” she left no woman anymore. Can’t get food in the “a la carte” stand in lines for dinner each day to make reservations?! Yea ok 9 pm! Toilet didn’t flush, mouse in the room, wake up to a roach in the bathroom! Oh did I mention the power outages?! Wait till that happens! Shuts the whole place down! Don’t take the elevator you’ll be stuck! Entertainment? Great!!! That’s the only thing about this place that’s good! That’s it! Get food if you’re coming here because you will be starving and that’s coming from people who are not picky and save for a year for 1 good vacation. The property itself is stunning on the outside till you get to your room! Just wanna cry honestly! Never again ever! Please consider what I am saying. Please go someplace else! The food is lathered in grease. Please please listen to us!!!

The property is stunning, the food is pretty decent but with a few tweaks could be excellent and the staff is overall very good but need guidance in consistency and continuous improvement.

Fantastic views, very beautiful beach, two great pool and a kiddie pool. Lots of palm trees. Lots of dining options and entertainment. No massage outside by the beach although advertised.

The property wasn’t as clean but we made it work. We were taken care of by Milly Rijos (concierge). She was amazing. Anything we needed she took care of. Pillows, reservations, pool chairs, anything we asked she would make it happen. She is the reason why our stay was above average. The resort itself is below average but if you ask for Milly Rijos she will take care of you like family. She is amazing!!

It’s a nice area and most of the staff are nice but they definitely do NOT care when you have an actual problem. Stayed 6 days. Day 1 broken AC and a steady water drip coming from the bathroom ceiling. Called the front desk for someone to fix it and nobody showed. Called again and again and they just didn’t care.